Frequently Asked Questions
What's the minimum number of tickets our group can purchase?
Generally, to be eligible for a group discount, you must purchase 10 or more tickets to a single performance.
Will our group get to sit together?
Yes, your group may sit together. The ability to discuss seating options, however, is one of the perks of ordering as a group.
Is there a discount for weekend performances?
In general, we offer groups a discount for all performances with the exception of Saturday evenings. If your group would like to attend a Saturday evening performance, ordering your tickets through Group Sales is still a good idea - you'll receive assistance in seat selection as well as save on handling fees.
How do we pay for the tickets?
Once you reserve your group's tickets, we'll send you an invoice, which includes a payment schedule. Your Group Sales representative will gladly work with you to set up a payment plan. Final payment is generally due four to six weeks before the performance date. Payment can be made with a single check or with a credit card.
What if we want to change our order?
You're welcome to add or subtract tickets to your order prior to final payment. If the number of tickets ordered falls below the minimum required for a specific discount level, a pricing adjustment will be made and a new invoice generated. Once payment has been received, all sales are final, and no refunds or exchanges are permitted.
Are there any additional fees?
A $10.00 handling fee is added to each order.
When do we receive our tickets?
Once we've received your payment in full, we’ll mail you the tickets. If you prefer, you may pick them up at our box office.
To reserve tickets:
Call 888.625.1418
Email
Submit a Group Order Request Form (pdf)