Frequently Asked Questions

Performance Times

Little Shop of Horrors, our co-production playing at ACT Theatre runs 2 hours 15 minutes, including intermission.

A Room With A View is a new musical that runs approximatley 2 hours 45 mintues.

Performance Schedule
Generally, performances are:

  • Tues, Wed Evening
  • Thurs, Fri Evening
  • Saturday Matinee & Evening
  • Sunday Matinee & Evening

Click on the Show Calendar tab to see the schedule for specific shows.  Your performance time is also listed on your ticket(s).

Theater Doors Open
Lobby doors open 45 minutes before the show and seating begins 30 minutes before the curtain. Performances begin promptly.  Patrons who arrive late will be seated with the discretion of the House Manager.

Theater Location
The 5th Avenue Theatre is on 5th Avenue just north of the intersection of 5th Avenue and University Street in downtown Seattle. The Theatre address is 1308 5th Avenue, Seattle,  WA 98101.

Purchasing Tickets

  • Online:  www.5thavenue.org
  • By Phone:   206-625-1900
  • In Person:  At the 5th Avenue Box Office, which is located under the Theater’s marquee.

Ticket Fees
Service fees apply to both web and phone orders. No service fees are charged on tickets purchased in person at the Box Office.

Box Office/Customer Service Hours
Normal hours are as follows:

  • Monday through Friday, 10 AM – 6 PM
  • Saturday and Sunday, 12 Noon – 6 PM
  • On PERFORMANCE days, the Box Office also opens 90 minutes prior to curtain for Will Call and sales to that day's event.
  • The Box Office is closed for all major holidays
  • The Box Office is occasionally temporarity closed for staff meetings.

Box Office Location
The  Box Office is situated directly under the Theatre marquee at 1308 5th Avenue in downtown Seattle (just north of the intersection of 5th Avenue and University Street).

Lost Tickets- Need a Reprint?
If you lose or forget your tickets, please call 206-625-1900 or email ticketing@5thavenue.org. We can reprint your tickets and have them available for pick-up at the Box Office Will Call window on the day of the show. If your show is today, no need to call - just go directly to the Box Office Reprint Window for assistance. Note: We do not replace or reprint any Parking pass or voucher.

Day-of-Show & See-It-Again Tickets
We offer several kinds of Day-of-Show tickets for purchase at the Box Office.  They are:

  • $20 Day-of-Show tickets for students and patrons under 25 years old.  You must show a valid ID that verifies your student status or age when you purchase these tickets. 1 ticket per ID.
  • $20 Day-of-Show tickets for arts industry employees.  You must show a current business card, valid TPS membership card or current show contract when you purchase these tickets.
  • $25 See-It-Again tickets for patrons who have already seen the current production. To purchase a See-It-Again ticket for a best-available seat, bring your paid ticket stub to the Box Office on the day of the performance you want to see.

All Day-of-Show and See-It-Again tickets are subject to availability and ticket limits.

Bringing Children
The 5th Avenue Theatre welcomes children ages 4 and older.  Children under 4, including babes in arms, will not be admitted. 5th Avenue productions are generally suitable for ages 8 and above.  Seat cushions for little ones are available at no charge at our Coat Check.

Some shows deal with mature themes and may not be appropriate for all children.  For information about whether a particular show is suitable for your child, we strongly encourage you to check the Parental Guidelines tab for each production.

What to Wear
Attire generally varies from business casual to cocktail dresses and suits. For many patrons, attending a show at The 5th is a special occasion.  Above all, we want you to feel comfortable.

Emergency Contact Info
Please leave the following information with your sitter or service, so we can quickly locate you in the event of an emergency:

  • Theatre Coat Check phone number: 206-625-1294
  • Your seat location including aisle, section, row, and seat number, as well as your account or order number.

Lobby Amenities, Food & Drink
Refreshments are available for purchase both pre-show and during intermission. Drinks may be pre-ordered for intermission. Bottled soft drinks and water may be taken into the theater; other beverages and food items are not permitted inside the auditorium.   Show-specific merchandise is available at the lobby merchandise booth.

Seat Cushions & Special Needs
Complimentary seat cushions for our smaller and shorter patrons are available at the top of each aisle.  Our complimentary Coat Check has Braille show programs and assisted-listening devices. Binoculars may be rented for $5.00.

Cameras, Cell Phones & Electronic Devices
The use of cameras and audio recording equipment is strictly prohibited. You may leave these items at Coat Check.  Please turn off all cell phones, pagers and watch alarms before the performance begins. Texting during performances is also strictly prohibited.

Weather Cancellations
All performances will take place as scheduled, regardless of weather conditions.

Ticket Exchanges & Donations
You may exchange your tickets, if you do so 24 hours or more prior to your scheduled performance date. Subscribers may exchange tickets for free.  Single-ticket buyers are charged an exchange fee. Click on the Exchange Tickets box to the right for complete instructions. You must log In to your account online to start the exchange.  Please note:  Tickets are non-refundable.

You may also donate your tickets back to the non-profit  5th Avenue Theatre and receive a donation receipt for your income taxes. Please call 206-625-1900 24 hours or more prior to your performance to arrange a ticket donation.

 

Scalpers & Third-Party Tickets
The 5th Avenue Theatre DOES NOT allocate tickets or sell tickets to outside ticket brokers or resellers. We cannot verify the authenticity of tickets purchased from agencies or brokers. Tickets purchased through scalpers, brokers or other third parties may be counterfeit and inadmissible. Also, please be aware that ticket brokers may add substantial fees on top of the price they paid for the tickets they are reselling. We have no control over the fees they charge their customers.

We strongly encourage you to purchase your tickets directly from The 5th Avenue Box Office. When you purchase from us, you will get the most current seat information, the best availability, the best prices, and all of your money will go to support the great musical theater you see on the 5th Avenue stage.

The 5th Avenue Theatre reserves the right to refuse service.

 

Free Tours

Enjoy a guided tour and learn about the building's ornate architecture and intriguing history of The 5th Avenue Theatre building.

Tours last approximately 20 minutes with time for questions. If your group is interested in any specific topics, please let us know and we'll do our best to accommodate you.

Register for a Monday Tour

To register for a Monday tour please complete this registration form.

These tours take place most Mondays at 12 noon.  Please meet under the theater marquee (located at 5th Avenue and University Street).

Please note:  Because we are a working theater, tour availability is always subject to change. Please confirm one week in advance by calling 206-625-1418.

Tours for Groups of 10 or More

Tours for groups of 10 or more are arranged by appointment only and must be scheduled in advance.  You may request a tour via email to Connie Corrick at: ccorrick@5thavenue.org.

Please include the following information:

  • Group contact name, phone number, and address
  • The number in your group
  • First and second choice for tour date and time

Also, please let us know if you’re a season subscriber or an Annual Fund Donor.

Connie will work with you to confirm your date and time.  Please note: Because we are a working theatre, tour availability is always subject to change.

 

Gift Certificates

A performance at The 5th Avenue Theatre makes a wonderful gift for clients, friends or loved ones. Gift certificates to The 5th Avenue Theatre may be purchased in any amount, and redeemed for tickets to any show or used toward a season subscription.

Purchasing Gift Certificates

Easiest and Fastest!  Online:  Click the BUY button on the Gift Certificates icon on the right side of this page.  Get your Gift Certificate emailed to you instantly!

By phone:  206-625-1900 or 888-5TH-4TIX

In person:  At the 5th Avenue Box Office

By mail:
The 5th Avenue Theatre
Attn: Box Office
1308 5th Avenue
Seattle, WA 98101
 

Payment Methods
We accept Visa, MasterCard, American Express and Discover cards.  We also accept Washington state personal checks  if you are making your purchase in person or by mail.

Gift Certificate Redemption
Gift certificates may be redeemed online, by phone, or in person at the Box Office. Any remaining balance on the gift certificate will carry over and can be used for a future purchase.

Online:  Enter the gift certificate number during check-out

By Phone:  206-625-1900 or 888-5TH-4TIX

In Person:  At the 5th Avenue Theatre Box Office