Frequently Asked Questions

Performance Schedule

The Run Time for Annie is 2.5 hours, including one intermission

Generally, performances are:

  • Tues, Wed, Thurs, Fri Evening
  • Thursday Matinee (one per show)
  • Saturday Matinee & Evening
  • Sunday Matinee & Evening

Click on the Show Calendar tab to see the schedule for specific shows. Your performance time is also listed on your tickets.

Previews are performances that take place prior to the Press Opening performance.

The 5th Avenue Theatre offers a variety of accessibility services to our patrons. If you have any questions or concerns, please call 206.625.1900. We welcome your feedback and suggestions for enhancing these services. Click here for a list of upcoming Accessible performances.

Theater Doors Open
Lobby doors open 45 minutes before the show and seating begins 30 minutes before the curtain. Performances begin promptly. Patrons who arrive late will be seated with the discretion of the House Manager.

Theater Location
The 5th Avenue Theatre is on 5th Avenue just north of the intersection of 5th Avenue and University Street in downtown Seattle. The Theatre address is 1308 5th Avenue, Seattle, WA 98101.

Purchasing Tickets

  • Online:
  • By Phone: 206.625.1900
  • In Person:  At The 5th Avenue Box Office, which is located under the Theatre’s marquee.

Ticket Fees
$9.75 per ticket service fee is applied to all web and phone orders. The service fee is waived for tickets purchase in person at the Box Office.

Ticket price alone does not cover all of the costs involved in running the non-profit 5th Avenue Theatre. Service fees go towards our in-house ticketing system and a small, dedicated, local (actually at the theatre!) Guest Services staff.

Box Office/Guest Services Hours
Please click here for Box Office/Guest Services hours.

Box Office Location
The Box Office is situated directly under the Theatre marquee at 1308 5th Avenue in downtown Seattle (just north of the intersection of 5th Avenue and University Street).

Lost Tickets – Need a Reprint?
If you lose or forget your tickets, please call 206.625.1900 or email We can reprint your tickets and have them available for pick-up at the Box Office Will Call window on the day of the show. If your show is today, no need to call - just go directly to the Box Office Reprint Window for assistance. Note: We do not replace or reprint any parking pass or voucher.

Day-of-Show & See-It-Again Tickets

For many shows we offer several kinds of Day-of-Show tickets for purchase at the Box Office. All Day-of-Show and See-It-Again tickets are subject to availability, section limitations and ticket limits. Not valid for seating in zones 1 and 2.

  • $20 Day-of-Show tickets for students and patrons under 25 years old. You must show a valid ID that verifies your student status or age when you purchase these tickets. 1 ticket per ID.
  • $20 Day-of-Show tickets for theater arts industry employees. You must show a current business card, valid TPS membership card or current show contract when you purchase these tickets. 1 ticket per ID.
  • $20 day-of-Show tickets for patrons in the military. You must show a valid military ID in order to receive this discount. Up to 2 tickets per ID.
  • See-It-Again tickets for patrons who have already seen the current production. For most shows, the See-It-Again offer is 50% off any available seat in zone 2, 3, 4, or 5. To purchase a See-It-Again ticket for a best-available seat, bring your paid ticket stub to the Box Office on the day of the performance you want to see.
  • $5 tickets for TeenTix members. If you are age 13-19, you can sign up for a TeenTix pass and see arts and cultural events at participating venues in Seattle and Tacoma for only $5. At The 5th, most productions are available with a $5 cash payment. 2 for $10 Sunday deals are available for Sunday evening performances only. Come From Away is not eligible for TeenTix discounts.

Bringing Children
The 5th Avenue Theatre welcomes children ages 4 and older. Children under 4, including babes in arms, will not be admitted. 5th Avenue productions are generally suitable for ages 8 and above. Seat cushions for little ones are available at no charge at our Coat Check.

Content Advisories
Some shows deal with mature themes and may not be appropriate for all children. For information about whether a particular show is suitable for your child, we strongly encourage you to check the Content Advisories tab on the learn more page for each production or click here to view the season all on one page.

What to Wear
Attire generally varies from business casual to cocktail dresses and suits. For many patrons, attending a show at The 5th is a special occasion. Above all, we want you to feel comfortable.

Emergency Contact Info
Please leave the following information with your sitter or service, so we can quickly locate you in the event of an emergency:

  • Theatre Coat Check phone number: 206.625.1294
  • Your seat location including aisle, section, row, and seat number, as well as your account or order number.

Lobby Amenities, Food & Drink
Refreshments are available for purchase on both levels of the lobby before the performance and during intermission. Drinks may be pre-ordered for intermission. Candy and beverages purchased at the lobby concession stand may be brought into the theatre. Beverages must be in a bottle with cap or a theater cup with lid. For a full list of lobby concessions, click here. Show-specific merchandise is available at the lobby merchandise booth.

Seat Cushions & Special Needs
Complimentary seat cushions for our smaller and shorter patrons are available at the top of each aisle. Our complimentary Coat Check has Braille show programs and assistive listening devices. Binoculars may be rented for $5.00.

Prohibited Items
The following is a partial list of prohibited items that are not permitted inside the theater. The 5th Avenue Theatre management reserves the right to prohibit other items as deemed necessary.
External Flash Camera Units
Interchangeable/Detachable Camera Lenses
Recording Devices
Laser Pointers
Illegal Drugs/Substances
Unapproved Pamphlets, Handouts, and Ads
Outside Food or Beverage
Pets other than Service Animals

Cameras, Cell Phones & Electronic Devices
The use of cameras and audio recording equipment is strictly prohibited. You may leave these items at Coat Check. Please turn off all cell phones, pagers and watch alarms before the performance begins. Texting during performances is also strictly prohibited.

Weather Cancellations
All performances will take place as scheduled, regardless of weather conditions.

Ticket Exchanges & Donations
You may exchange your tickets from one date of a show to another date of the same show, if you do so 24 hours or more prior to your scheduled performance date. Season tickets may be exchanged without an additional fee; single-show tickets are assessed a fee for exchange privileges. Log into your online account to exchange your tickets no later than 24 hours before your scheduled performance. Visit the Account Home page and click on the Exchange Tickets box to the right for complete instructions. You must log in to your account online to start the exchange. Please note: Tickets are non-refundable.

You may also donate your tickets back to the non-profit  5th Avenue Theatre. Please call 206.625.1900 in advance of your scheduled performance. The 5th cannot guarantee that ticket donations are tax deductable and does not produce tax receipts for these donations.

Scalpers & Third-Party Tickets
The 5th Avenue Theatre DOES NOT allocate tickets or sell tickets to outside ticket brokers or resellers. Some of our outside partners are TodayTix, Travelzoo and Goldstar. We cannot verify the authenticity of tickets purchased from agencies or brokers. Tickets purchased through scalpers, brokers or other third parties may be counterfeit and inadmissible. Also, please be aware that ticket brokers may add substantial fees on top of the price they paid for the tickets they are reselling. We have no control over the fees they charge their customers.

We strongly encourage you to purchase your tickets directly from The 5th Avenue Box Office. When you purchase from us, you will get the most current seat information, the best availability, the best prices, and all of your money will go to support the great musical theater you see on the 5th Avenue stage.

The 5th Avenue Theatre reserves the right to refuse service.


How to Exchange Tickets




Ready to exchange your tickets? Click here


Gift Certificates

A musical theater performance at The 5th Avenue Theatre makes a wonderful gift for clients, friends or loved ones. Gift certificates to The 5th Avenue Theatre may be purchased in any amount, and redeemed for tickets to any show performed at the 5th  or used toward a season subscription.

Purchasing Gift Certificates

Easiest and Fastest!
:  Click the BUY button on the Gift Certificates icon on the right side of this page.  Get your Gift Certificate emailed to you instantly!

By phone:  206-625-1900 or 888-584-4849

In person:  At the 5th Avenue Box Office

By mail:
The 5th Avenue Theatre
Attn: Box Office
1308 5th Avenue
Seattle, WA 98101

Gift Certificates sales are final. No Refunds unless remaining value is less than $5

Payment Methods
We accept Visa, MasterCard, American Express and Discover cards.  We also accept Washington state personal checks  if you are making your purchase in person or by mail.

Gift Certificate Redemption
Gift certificates may be redeemed for any musical theater performance on stage at the 5th, either online, by phone, or in person at the Box Office. Any remaining balance on the gift certificate will carry over and can be used for a future purchase. All gift certificate sales are final. No refunds unless remaining value is less than $5.

Online:  Enter the gift certificate number during checkout and be sure to click the Redeem button. 
Note, only one gift certificate may be used per order online. If you have more than one gift certificate to apply, please call 206.625.1900 to place your order.

By Phone:  206-625-1900 or 888-584-4849

In Person:  At the 5th Avenue Theatre Box Office


Free Tours

Enjoy a guided tour and learn about the building's ornate architecture and intriguing history of The 5th Avenue Theatre building.

Register for a Monday Tour
To register for a Monday tour please complete this registration form.

These tours take place most Mondays at 12 noon.  Please meet under the theater marquee (located at 5th Avenue and University Street).

Tours last approximately 20 minutes with time for questions. If your group is interested in any specific topics, please let us know and we'll do our best to accommodate you.

Please note:  Because we are a working theater, tour availability is always subject to change. Please confirm one week in advance by calling 206-625-1418.

Tours for Groups of 10 or More

Tours for groups of 10 or more are arranged by appointment only and must be scheduled in advance.  You may request a tour via email to Connie Corrick at:

Tours last approximately 30-45 minutes with time for questions. If your group is interested in any specific topics, please let us know and we'll do our best to accommodate you.

When requesting a group tour, please include the following information:

  • Group contact name, phone number, and address
  • The number in your group
  • First and second choice for tour date and time

Also, please let us know if you’re a season subscriber or an Annual Fund Donor.

Connie will work with you to confirm your date and time.  Please note: Because we are a working theater, tour availability is always subject to change.