Current Openings

5th Avenue Theatre Employment Opportunity

Manager of Development Research and Writing

The Manager of Development Research and Writing provides a range of research and writing services and support to The Theatre’s front-line fundraisers, including creating strategic communication tools that articulate a strong case for support of The 5th Avenue Theatre’s mission and programs and that demonstrate the impact of support for those programs. This position is also responsible for using quantitative and qualitative research tactics to build and manage a robust pipeline of major gifts prospects from identification through qualification.  This research will support front-line fundraisers by ensuring 20% of their portfolios consists of new, qualified prospects. The ideal candidate will have strong writing, communication and analytical skills and be a self-starter, proactive, creative and strategic as well as have a passion for musical theater.

Essential Functions

Research:

  • As this is a new position, create an infrastructure for a new productive research identification and qualification program by developing a strategy for filling a prospect pipeline of major gifts and board prospects.
  • Conduct data mining and analysis and use predictive modeling to move major gift prospects into and through the donor pipeline.
  • Establish regular meetings with gift officers to help devise strategies and tools to move prospects from identification through the qualification stage.
  • Prioritize and present top prospects at regularly-scheduled strategy sessions.
  • Review event RSVP lists and create bios and work with gift officers to create strategy sheets and executive briefings for top prospects.
  • Manage contracts for prospecting tools such as wealth screening software.

Writing:

  • Seek, compile and analyze empirical and other data from Theatre departments such as education, artistic, and finance—and other sources – and create compelling project descriptions, cases for support, and impact reports for use by executives and front-line fundraisers.
  • Create and maintain a library of fresh and inspiring content that can be utilized in the creation of acknowledgement letters, solicitations and various communications to donors.
  • Manage development content for show programs (Encore) and development correspondence and ensure development messaging is consistent and compelling.
  • Remain knowledgeable and informed about current events and news in musical theater that could lend relevance and contribute to innovation to the organization’s case for support.

Other:

  • In addition to research and writing work, the incumbent will be expected to work collaboratively with the entire Development team on special events and activities.This position requires occasional night and weekend hours, including attending specific 5th Avenue Theatre events and activities.

Knowledge, Skills and Experience Required:

  • Bachelor’s degree required.
  • Three years of experience in prospect management and research, including developing sophisticated prospect identification techniques, processes and rating systems.
  • Professional attitude, highly motivated, and accountable.
  • Highly organized and independent with the ability to plan ahead and meet goals, coordinate and prioritize multiple requests, and meet competing deadlines.
  • Ability to speak and write articulately, persuasively and with sensitivity to donor concerns.
  • Superior writing, editing, proofreading, and verbal and nonverbal communication skills as well as strong relationship-building and interpersonal skills.
  • Strong skills and experience in analytics and interpreting data.
  • Collaborative work style and history of working effectively in a fast-paced environment.
  • Strong attention to detail.
  • Excellent working knowledge of Microsoft Office.
  • Experience with Tessitura or Raiser’s Edge preferred.
  • Demonstrated abilities in working collaboratively as well as independently.
  • Excellent project management and problem solving skills.
  • Strong organizational skills including the ability to multi-task, and to remain calm and efficient in a busy work environment.
  • The finalist will be required to complete a background check prior to hire.

 

Reports to:

Assistant Director of Donor Services.

Compensation:

DOQ. In addition, The 5th Avenue Theatre provides a full array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location:

The primary work location is the administrative offices of The 5th Avenue Theatre, located in the Skinner Building at 1326 5th Avenue, in downtown Seattle.

To apply

Please email the following:

  1. A cover letter explaining how you meet or exceed the position requirements;
  2. Your salary requirements;
  3. A writing sample;
  4. A chronological resume, to

humanresources@5thavenue.org

This position will remain open until filled.Interested candidates should apply promptly.

No phone calls or walk-ins please.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre, a non-profit 2100 seat theater organization, is one of the nation’s premier incubators for new musical theater. Since 2001, The 5th has premiered 18 new works, nine of which have subsequently opened on Broadway. They include Disney’s Aladdin; First Date; A Christmas Story, The Musical; Scandalous; Shrek; Catch Me If You Can; The Wedding Singer; and Best Musical Tony Award-winners, Hairspray and Memphis. The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. In 1980, The 5th Avenue Theatre began producing and presenting top-quality live musical theater. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, The 5th Avenue Theatre attracts an annual attendance of more than 300,000 and ranks among the nation’s largest and most respected musical theater companies.

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach program that serves more than 74,000 children each year through programs including The Adventure Musical Theater Touring Company, The 5th Avenue Awards Honoring High School Musical Theater and the Rising Star Project. For adults, The 5th offers free-to-the-public events such as the popular Spotlight Night series, and pre-performance Show Talks with Albert Evans.

For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org

The 5th Avenue Theatre is an Equal Opportunity Employer.

 
  • 5th Avenue Theatre Employment Opportunity

Individual Giving Officer

The 5th Avenue Theatre has an excellent opportunity for a dynamic, can-do fundraising and development professional. If you are skilled in development, meeting or exceeding ambitious goals, donor relations/customer service, and would enjoy working with others in the exciting world of musical theater, this Individual Giving Officer position is the job for you!  This position is available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary 

The Individual Giving Officer (IGO) is responsible for managing the identification, qualification, cultivation, solicitation and stewardship of Circles prospects and donors ($1,250+). The IGO will be responsible for building and managing a portfolio of 150 donors and prospects who give or have the capacity to give $1,250+ annually.  Successful performance will result in growing the portfolio and the average gift amount.  This will require conceiving and implementing solicitation strategies for new and increased gifts as well as identifying opportunities to connect prospects and donors with the programs and leadership of The 5th.  The IGO will be responsible for achieving ambitious growth goals and participating in other fundraising areas as part of the Development Department team.

We are looking for an experienced candidate who demonstrates outstanding donor relations, customer service, attention to detail; and who is a team player, enthusiastic, articulate and has an interest in the arts. This is a full time salaried position and includes a comprehensive package of benefits.

Essential Functions

  • Build and manage a portfolio of 150 prospects and donors who give, or have the capacity to give, $1,250+ annually.
  • Make 10 visits/month to identify, qualify, cultivate and solicit prospects and donors for annual gifts of $1,250 and higher.
  • Develop and execute cultivation plans for Circles prospects. This requires creativity in identifying opportunities to connect donor interests with institutional priorities.
  • Prepare solicitation proposals. Work with Development Department colleagues, volunteers and others to identify and rate new prospects.
  • Maintain accurate, up-to-date tracking of all Circles prospects and donors and appropriate documentation of all gifts.
  • Manage related special projects as assigned.
  • Attend and assist with development-related events including the annual fundraising gala.
  • Contribute to a positive, supportive team environment where all staff members can be successful.

Requirements

  • Bachelor’s degree required.
  • At least 3-5 years development experience with demonstrated success in meeting or exceeding goals and targets
  • Excellent communication skills, both written and verbal, including the ability to articulate a case for support of The 5th
  • Demonstrated abilities in “people skills,” including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise, tact, and good judgment.
  • Demonstrated passion for the arts and, ideally, musical theater
  • Adherence to the highest ethical standards including safeguarding confidential information and trusted relationships
  • Detail oriented with strong organizational skills including ability to multi-task, meet deadlines, and function effectively independently as well as in a team environment.
  • Experience with Raiser’s Edge or Tessitura preferred.
  • Must be proficient with Microsoft Word, Outlook and Excel.
  • Outgoing up-beat personality; a sense of humor a plus!
  • Ability to initiate and enjoy direct communication with donors and potential donors;
  • Highly motivated and energetic, ability to show initiative and work independently.
  • Regular and reliable attendance.

Other Requirement:

The candidate must be able to pass a background check. We will do the background checks for applicants at the finalist stage.

Reports To:

This position reports to the Assistant Director of Major Gifts in the Development Department.

Compensation:

Salary is DOQ.  In addition, The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure

This recruitment will remain open until filled.  To apply, please send a cover letter, chronological resume and salary requirements to:

Email:              HumanResources@5thavenue.org

                        Put in Subject Line:  Individual Giving Officer

Or mail to:      The 5th Avenue Theatre

                        Attn: Human Resources

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre, a non-profit 2100 seat theater organization, is one of the nation’s premier incubators for new musical theater. Since 2001, The 5th has premiered 18 new works, nine of which have subsequently opened on Broadway. They include Disney’s Aladdin; First Date; A Christmas Story, The Musical; Scandalous; Shrek; Catch Me If You Can; The Wedding Singer; and Best Musical Tony Award-winners, Hairspray and Memphis. The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. In 1980, The 5th Avenue Theatre began producing and presenting top-quality live musical theater. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, The 5th Avenue Theatre attracts an annual attendance of more than 300,000 and ranks among the nation’s largest and most respected musical theater companies.

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach program that serves more than 74,000 children each year through programs including The Adventure Musical Theatre Touring Company, The 5th Avenue Awards Honoring High School Musical Theater and the Rising Star Project. For adults, The 5th offers free-to-the-public events such as the popular Spotlight Night series, and pre-performance Show Talks with Albert Evans.

For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org

The 5th Avenue Theatre is an Equal Opportunity Employer.

 

5th Avenue Theater Employment Opportunity

Payroll Clerk

The 5th Avenue Theatre has an excellent opportunity for a Payroll Clerk. If you are skilled in payroll duties and detail-oriented, and would enjoy working with others in the exciting world of musical theater, this is the job for you!  We are looking for candidates who demonstrate outstanding skills that meet or exceed the requirements in this job posting, excellent technical abilities including attention to detail; and who is a team player, enthusiastic, articulate and has an interest in the arts. 

This is a part time position and it is available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Help Support Our Mission and Vision

Our Mission is to nurture, advance and preserve all aspects of America’s great indigenous art-form: The Musical. We achieve this by creating extraordinary theatrical experiences that enrich, entertain, and inspire current and future audiences everywhere. Our Vision is to be the pre-eminent musical theater company in the world - achieving the highest levels of artistic achievement, production quality, audience engagement, and community impact.

Position Summary:

This is a critical position in The Theatre’s Payroll Office.  Work includes performing large volumes of data entry with a high degree of accuracy, providing support to the Payroll Manager and HR Manager, and completing duties in compliance with Theatre policies as well as with federal, state and local laws, regulations, collective bargaining agreements and ordinances. Work is performed under strict deadlines. 

Essential Functions Include:

  • Compile, enter and balance weekly and biweekly payroll using ADP Workforce Now.
  • Perform reconciliations and research discrepancies as assigned.
  • Provide support to Payroll Manager as needed to process payroll.
  • Process and maintain employee payroll records.
  • Prepare payroll reports for union benefits payments.
  • Resolve delegated employee payroll related questions/issues.
  • Complete Employment Verifications and other outside payroll requests.
  • Participate in documenting and maintaining payroll procedures.
  • Support HR functions including performing enrollments and disenrollments with employee benefit plans.

Qualifications:

  • Demonstrated skills and successful experience to be able to perform the duties listed in this job posting.
  • AA or Associate degree required or the equivalent in experience may be substituted. BA (ideally in Accounting) desired.
  • At least one year of payroll processing experience with the ability to analyze and interpret data, union contracts, and relevant regulations and laws. Skills in performing mathematical calculations related to interpreting and entering payroll data.
  • Knowledge of ADP Workforce Now preferred.
  • Detail oriented, highly organized, with a demonstrated ability to manage schedules and changing deadlines and priorities.
  • Flexibility, ability to remain calm under pressure.
  • Strong communication skills (written and verbal.)
  • Ability to work independently as well as collaboratively in a team environment.
  • Proficiency with Excel, and at least intermediate skills in other Microsoft Office programs (e.g. Word and Outlook.)
  • Demonstrated ethics and integrity.Skills in exercising good judgment. Ability to maintain confidentiality of payroll/HR data and records.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus! Able to work in an upbeat and often fast-paced environment.
  • Demonstrated abilities in “people skills”, including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise and tact.
  • Demonstrated regular and reliable attendance and punctuality as well as ability for flexible hours. Ability to perform high volume workload with strict deadlines.
  • Excellent customer service skills, including handling sensitive or difficult issues with patience.
  • Ability to operate office equipment required for the position.
  • The candidate must be able to complete a background check.We will do the background checks for applicants at the finalist stage prior to hire.

Reports to:

This position reports to the Payroll Manager.  Some functions will be overseen by the HR Manager and this work will be coordinated through the Payroll Manager.

Compensation & Schedule

Compensation is DOQ. The position is non-exempt and will be paid on an hourly basis.

This is a part-time hourly position. The incumbent will work a 25 hour/week schedule; however this may vary by pay-period depending on the size of payroll and The Theatre’s requirements.  Work on weekends or holidays may be required as needed to process payrolls.

Work Location

The primary work location is the administrative offices for The 5th Avenue Theater, located in the Skinner Building at 1326 5th Avenue, in downtown Seattle.

Application Instructions

To apply, please email a cover letter that explains your qualifications for the position, along with a chronological resume, to:

Email:              HumanResources@5thavenue.org

                        Put in Subject Line:  Payroll Clerk

Or mail to:       The 5th Avenue Theatre, HR Dept.

                       1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

This job will remain open until filled. Please apply promptly. 

No phone calls or walk-ins please.

The 5th Avenue Theater – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 18 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.


The 5th Avenue Theater is an Equal Opportunity Employer.

 

5th Avenue Theater Employment Opportunity

Accounting Specialist

The 5th Avenue Theatre has an excellent opportunity for an Accounting Specialist. If you are skilled and experienced in accounting and accounts payable and would enjoy working with others in the exciting world of musical theater, this is the job for you!  This is a full time position with an excellent benefits package and it is available for immediate hiring, so interested applicants should apply promptly according to the directions below.

We are looking for candidates who demonstrate outstanding skills that meet or exceed the requirements in this job posting, excellent technical abilities including attention to detail; and who is a team player, enthusiastic, articulate and has an interest in the arts. 

Position Summary:

The Accounting Specialist is responsible for a diverse array of entry-level accounting duties that support The Theatre’s financial functions.  The position’s primary functions are to process Accounts Payable and perform an additional range of basic accounting and reporting activities. These include extensive data entry; revenue and cost reporting; basic analyses; accurate and timely reconciling and reporting for various general ledger accounts; maintaining fixed asset listing; and assisting with financial reports and statistics as needed.  

Essential Functions Include:

  • Process invoices, check requests and credit card charges into AP system, including obtaining/verifying proper authorizations prior to payment and produce and distribute weekly check runs
  • Verify and correct GL coding of AP invoices for consistency and accuracy
  • Verify and record proper sales tax/tax exemption on purchases
  • Maintain vendor files and manage all vendor communications
  • Analyze and reconcile accounts receivable and suspense accounts
  • Prepare, distribute and file IRS 1099 forms in accordance with current IRS guidelines
  • Monthly review and reconciliation of Accounts Payable accounts
  • Train theatre staff on proper coding techniques and recommend new GL codes as needed
  • Update trending reports on revenue and expenses
  • Update weekly revenue reports and charts
  • Perform data entry of all daily deposits into the MIP accounting system
  • Maintain fixed asset records, book annual depreciation entry
  • Assist in preparation of yearly audit schedules
  • Move all prepaid accounts at the end of Fiscal Year
  • Analyze and reconcile general ledger accounts (primarily asset and liability accounts) on a monthly basis and make journal entries as necessary
  • Complete property tax reporting
  • Prepare other financial reports and perform related analyses as needed
  • Analyze and propose changes to processes for increased efficiency and effectiveness
  • Maintain confidentiality of sensitive or private data and information
  • Provide support to VP of Finance and Controller and perform related duties as needed

Reports to:

This position reports to the Controller with additional accountability to the VP of Finance.

Qualifications:

  • Bachelor’s degree, with major in accounting preferred.
  • At least 2 years accounting experience, preferably related to functions described in this job posting.
  • Knowledge of GAAP and not-for-profit accounting
  • Knowledge of accounting principles, and proficiency with accounting software (MIP preferred)
  • Detail oriented, highly organized, with a demonstrated ability to manage multiple schedules and changing deadlines and priorities
  • Strong communication skills (written and verbal)
  • Ability to work independently and collaboratively.
  • Excellent organizational and accuracy skills
  • Advanced proficiency with Excel, and at least intermediate skills in other Microsoft Office programs (Word, Outlook, PowerPoint.)
  • Demonstrated ethics and integrity. Skills in exercising good independent judgment and demonstrable analytical abilities
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Demonstrated abilities in “people skills,” including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise, and tact.
  • Interest in the arts/musical theater, flexibility, calm under pressure.
  • Demonstrated regular and reliable attendance and punctuality.
  • The candidate must be able to pass a background check.

Compensation

Salary is DOQ.  This is a full-time salaried position with benefits.

The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location

The primary work location is the administrative offices for The 5th Avenue Theater, located in the Skinner Building at 1326 5th Avenue, in downtown Seattle.

Application Instructions

To apply, please email a cover letter that explains your qualifications for the position, along with a chronological resume, to:

Email:              HumanResources@5thavenue.org

                        Put in Subject Line:  Accounting Specialist

Or mail to:       The 5th Avenue Theatre, HR Dept.

                        Attn: Accounting Specialist Recruitment

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

This job will remain open until filled. Please apply promptly. 

No phone calls or walk-ins please.

The 5th Avenue Theater – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.


The 5th Avenue Theater is an Equal Opportunity Employer.

 

5th Avenue Theatre Employment Opportunity - Direct Sales Representatives

The 5th Avenue Theatre has an excellent opportunity for experienced and enthusiastic Direct Sales Representatives as we expand our efforts. This is part-time outbound calling work for our ongoing marketing and fundraising campaigns.  You will be working directly for The Theatre, NOT an outsourced company.  Let your passion for the performing arts and sales shine through!

Position Description

Direct Sales Representatives make outbound calls to support The Theatre’s marketing and fundraising campaigns. Representatives are responsible for generating subscription sales to world-class theatrical productions and soliciting donations to support The 5th Avenue Theatre’s programs and services.

We seek to find candidates who are team players, enthusiastic, articulate and have an interest in the arts. We are looking for Representatives who can work primarily 5 nights a week, Sunday through Thursday.

Essential Functions

  • Make outbound sales calls to former and current patrons of The Theatre.
  • Work a minimum of 24 hours per week.
  • Explain The 5th Avenue Theatre’s donor benefits, specials, and sales offers.
  • Generate donations and sales and deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Contribute to a positive, supportive team environment where all staff members can be successful – AND have fun!

Benefits

After a 90-day review, The 5th Avenue Theatre offers vacation, sick and holiday pay to part-time Direct Sales Representatives working at least 24 hours per week who demonstrate good attendance and a positive attitude.  These benefits are unique to this type of position among other arts organizations. We also offer incentive programs for top producers.  Direct Sales Representatives also receive show tickets and 5th Avenue Theatre event invitations.

Required Qualifications:

  • Experience with outbound calling preferred – but motivation and enthusiasm is most important!
  • Articulate on the phone.
  • A proven sales/fundraising track record particularly in telephone sales.
  • Nimble and comfortable alternating sales approaches.
  • Positive, outgoing, and friendly personality.
  • Able to work in an upbeat and often fast-paced environment.
  • Organizational skills; the ability to multitask, to work independently and to maintain a high level of attention to detail.
  • Ability to complete a background check.  We will do background checks for finalist applicants.

Schedule

Part-time, evening shifts, Sunday through Thursday, and Friday morning shift.  24 hours per week minimum.

Reports To

Direct Sales Manager.

Compensation

Direct Sales Telemarketers and Tele-fundraisers receive a base hourly rate plus commissions based on performance ($13/hr guaranteed.) Permanent/Part Time staff receive additional benefits including: accrued paid vacation, 8 paid holidays per year, 2 personal days per year and become eligible for 401(k) with matching by The 5th Avenue Theatre.  Staff receive complimentary tickets to 5th Avenue Theatre shows as well.

Work Location

The work location is the administrative offices for The 5th Avenue Theatre, located in the Skinner Building at 1326 5th Avenue, in downtown Seattle.

To Apply

Please email a chronological resume, including all relevant phone sales experience, to cbond@5thavenue.org or call us at (206) 436-5799.  No walk-ins please.  These positions will remain open until filled.  Please apply immediately.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theatre is an Equal Opportunity Employer.

 

 
The 5th Avenue Theatre Employment Opportunity
 
Guest Service Associates
Box Office and Phones
On Call Positions Available

The 5th Avenue Theatre has an excellent opportunity for friendly and enthusiastic Guest Service Associates. These are positions in our Guest Service Department (Box Office and inbound Phone Center.)  If you are skilled in customer service and would enjoy working with others in the exciting world of musical theater, this is the job for you!  On call positions are available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary:

The Guest Service Associate assists patrons in person and on the phone, with single-ticket and subscription ticket sales, exchanges, upselling, donation asks, will-call and related services. Employees in this job classification may be assigned to both Box Office window and phone functions, depending on Theatre needs.

We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate and have an interest in the arts.  

This recruitment is for on call staff. On call staff work a variable schedule depending on theatrical show needs and operational requirements; hours are typically evenings and weekends. Depending on Theatre needs, additional hours may be available. Schedules are created several weeks in advance for the whole run of a show.

Essential Functions:

  • Assist patrons on the phone or in-person for single ticket and subscription ticket sales and exchanges.
  • Describe and promote season ticket packages to single ticket inbound buyers.
  • Provide general information to subscribers and patrons.
  • Handle customer issues, or appropriately escalate to other personnel as needed.
  • Accurately count and balance received checks, cash and credit cards at the close of shift.
  • Process and distribute will-call during shows.
  • Support The Theatre’s fundraising efforts with simple donation requests during sales transactions, including explaining The Theatre’s donor benefits, specials, and offers.
  • Deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Provide assistance as needed on various administrative projects.
  • Contribute to a positive, supportive team environment where all staff members can be successful.
  • Perform upselling & cross-selling services.

Required Qualifications:

  • At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
  • Demonstrated success handling cash, checks, and credit cards.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Comfortable answering customer questions and patience to resolve customer service issues.
  • Organizational skills: the ability to multi-task, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
  • Tessitura experience desired.
  • High school diploma (or GED).
  • Ability to stand for long periods of time, up to the duration of a shift (Box Office) and communicate effectively over the telephone for the duration of a shift (Phones.)
  • Ability to take a background check. PCI (Payment Card Industry) compliance guidelines require us to do background checks. (We will do background checks for applicants at the finalist stage.)

Reports To:

Ticketing Manager  & Assistant Ticketing Manager.

Compensation:

$13.00 per hour.    

Sick leave benefits are also provided, accrued per Seattle sick leave ordinance.  In addition, employees are eligible for two comp tickets to most shows on opening night. 

Work Location:

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure:

Please send cover letter, chronological resume and references to:

Email:              ticketingjob@5thavenue.org

                        Put in Subject Line:  Application for On Call Position

Or mail to:       The 5th Avenue Theatre

                        Attn: Ticketing Job

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theater is an Equal Opportunity Employer.

 

5th Avenue Theatre Employment Opportunity
 
Guest Services Associate –
Part Time, Tues-Sat Days

The 5th Avenue Theatre has an excellent opportunity for a friendly and enthusiastic Guest Service Associate. This position is in our Guest Services Department (Box Office and inbound Phone Center).  The 5th Avenue Theatre is committed to providing an exceptional guest experience. The Guest Services Associate will embrace the 5th’s Guest Service Brand, Values, and Philosophy. If you are skilled in customer service and would enjoy working with others in the exciting world of musical theater, this is the job for you!  This position is available for immediate hiring, so interested applicants should apply promptly according to the directions below. 

Position Description

The Guest Service Associate assists guests in person and on the phone, with single-ticket and subscription ticket sales, exchanges, upselling, donation asks, will-call and related services. Employees in this job classification may be assigned to either phones or the Box Office window depending on Theatre needs.

We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate and have an interest in the arts.

Schedule

This position is being hired for part-time employment (25 hours per week): Tuesday – Saturday: 12:00 PM - 5:00 PM.

Essential Functions:

  • Assist patrons on the phone and at the box office window for single ticket and subscription ticket sales and exchanges.
  • Describe and promote season ticket packages to single ticket buyers.
  • Provide general information to subscribers and guests
  • Provide assistance throughout the season to their portfolio of subscribers.
  • Handle customer issues, or appropriately escalate to other personnel as needed.
  • Accurately count and balance received checks, cash and credit cards at the close of shift.
  • Support The Theatre’s fundraising efforts with simple donation requests during sales transactions, including explaining The Theatre’s donor benefits, specials, and offers.
  • Deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Provide assistance as needed on various administrative projects.
  • Contribute to a positive, supportive team environment where all staff members can be successful.

Required Qualifications:

  • At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
  • Demonstrated success handling cash, checks, and credit cards.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Comfortable answering customer questions and patience to resolve customer service issues.
  • Organizational skills: the ability to multi-task, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
  • Tessitura experience desired.
  • High school diploma (or GED).
  • Ability to stand for long periods of time, up to the duration of a shift (Box Office) and communicate effectively over the telephone for the duration of a shift (Phones.)
  • Ability to pass a background check. (We will do background checks for applicants at the finalist stage.)

Reports To:

Ticketing Manager and Assistant Managers – Guest Services

Compensation:

$13.00 per hour, scheduled to increase to $14.00 per hour on Jan. 1, 2018. Position also includes The Theatre’s part-time employee benefits package, including paid vacation, sick and personal time. In addition, employees are eligible for two comp tickets to most shows on opening night.

Work Location

The primary work location is The 5th Avenue Theatre, located in the Skinner Building, at 1308 5th Avenue, in downtown Seattle

Application Procedure

Please send cover letter, chronological resume and references to:

Email:              ticketingjob@5thavenue.org

                        Put in Subject Line:  PT Tues-Sat  Position

Or mail to:       The 5th Avenue Theatre

                        Attn: Ticketing Job

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 18 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.   

For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org

The 5th Avenue Theater is an Equal Opportunity Employer.