Current Openings

5th Avenue Theatre Employment Opportunity - Direct Sales Representatives

The 5th Avenue Theatre has an excellent immediate opportunity for experienced and enthusiastic Direct Sales Representatives as we expand our efforts. This is part-time outbound calling work for our ongoing marketing and fundraising campaigns.  You will be working directly for The Theatre, NOT an outsourced company.  Let your passion for the performing arts and sales shine through!

Position Description

Direct Sales Representatives make outbound calls to support The Theatre’s marketing and fundraising campaigns. Representatives are responsible for generating subscription sales to world-class theatrical productions and soliciting donations to support the 5th Avenue Theatre’s programs and services.

We seek to find candidates who are team players, enthusiastic, articulate and have an interest in the arts. We are looking for Representatives who can work primarily 5 nights a week, Sunday through Thursday.

Essential Functions

  • Make outbound sales calls to former and current patrons of The Theatre.
  • Work a minimum of 20 hours per week.
  • Explain The 5th Avenue Theatre’s donor benefits, specials, and sales offers.
  • Generate donations and sales and deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Contribute to a positive, supportive team environment where all staff members can be successful – AND have fun!

Benefits

After a 90-day review, The 5th Avenue Theatre offers vacation, sick and holiday pay to part-time Direct Sales Representatives working at least 20 hours per week who demonstrate good attendance and a positive attitude.  These benefits are unique to this type of position among other arts organizations. We also offer incentive programs for top producers.  Direct Sales Representatives also receive show tickets and 5th Avenue Theatre event invitations.

Required Qualifications:

  • Experience with outbound calling preferred – but motivation and enthusiasm is most important!
  • Articulate on the phone.
  • A proven sales/fundraising track record particularly in telephone sales.
  • Nimble and comfortable alternating sales approaches.
  • Positive, outgoing, and friendly personality.
  • Able to work in an upbeat and often fast-paced environment.
  • Organizational skills; the ability to multitask, to work independently and to maintain a high level of attention to detail.
  • Ability to take a background check – PCI (Payment Card Industry) compliance guidelines require us to do background checks.  We will do background checks for finalist applicants.

Schedule

Part-time, evening shifts, Sunday through Thursday, and Friday morning shift.  20 hours per week minimum.

Reports To

Direct Sales Manager

Compensation

Part-time employees receive all of the following: base hourly rate, raises to hourly rate based on sales totals, commission based on sales, weekly bonuses, and perks such as free comp tickets and event invitations.

Work Location

The primary work location is the administrative offices for The 5th Avenue Theatre, located in the Skinner Building at 1326 5th Avenue, in downtown Seattle.

To Apply

Please email a chronological resume, including all relevant phone sales experience, to cbond@5thavenue.org or call us at (206) 436.5799.  No walk-ins please.  These positions will remain open until filled.  Please apply immediately.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theatre is an Equal Opportunity Employer.

 

 
The 5th Avenue Theatre Employment Opportunity
 
Customer Service Associates
Box Office and Phones
On Call Positions Available

The 5th Avenue Theatre has an excellent opportunity for friendly and enthusiastic Customer Service Associates. These are positions in our Customer Service Department (Box Office and inbound Phone Center.)  If you are skilled in customer service and would enjoy working with others in the exciting world of musical theater, this is the job for you!  On call positions are available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary:

The Customer Service Associate assists patrons in person and on the phone, with single-ticket and subscription ticket sales, exchanges, upselling, donation asks, will-call and related services. Employees in this job classification may be assigned to both Box Office window and phone functions, depending on Theatre needs.

We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate and have an interest in the arts.  

This recruitment is for on call staff. On call staff work a variable schedule depending on theatrical show needs and operational requirements; hours are typically evenings and weekends. Depending on Theatre needs, additional hours may be available. Schedules are created several weeks in advance for the whole run of a show.

Essential Functions:

  • Assist patrons on the phone or in-person for single ticket and subscription ticket sales and exchanges.
  • Describe and promote season ticket packages to single ticket inbound buyers.
  • Provide general information to subscribers and patrons.
  • Handle customer issues, or appropriately escalate to other personnel as needed.
  • Accurately count and balance received checks, cash and credit cards at the close of shift.
  • Process and distribute will-call during shows.
  • Support The Theatre’s fundraising efforts with simple donation requests during sales transactions, including explaining The Theatre’s donor benefits, specials, and offers.
  • Deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Provide assistance as needed on various administrative projects.
  • Contribute to a positive, supportive team environment where all staff members can be successful.
  • Perform upselling & cross-selling services.

Required Qualifications:

  • At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
  • Demonstrated success handling cash, checks, and credit cards.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Comfortable answering customer questions and patience to resolve customer service issues.
  • Organizational skills: the ability to multi-task, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
  • Tessitura experience desired.
  • High school diploma (or GED).
  • Ability to stand for long periods of time, up to the duration of a shift (Box Office) and communicate effectively over the telephone for the duration of a shift (Phones.)
  • Ability to take a background check. PCI (Payment Card Industry) compliance guidelines require us to do background checks. (We will do background checks for applicants at the finalist stage.)

Reports To:

Customer Service Manager – Box Office, and/or Customer Service Manager – Phones.

Compensation:

$12.50 per hour.    

Sick leave benefits are also provided, accrued per Seattle sick leave ordinance.  In addition, employees are eligible for two comp tickets to most shows on opening night. 

Work Location:

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure:

Please send cover letter, chronological resume and references to:

Email:              ticketingjob@5thavenue.org

                        Put in Subject Line:  Application for On Call Position

Or mail to:       The 5th Avenue Theatre

                        Attn: Ticketing Job

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theater is an Equal Opportunity Employer.

 

5th Avenue Theatre Employment Opportunity

Assistant Technical Director

Summary

The Assistant Technical Director (ATD), under the supervision of the Technical Director, will provide support to all areas required for the successful and efficient planning and implementation of designs and physical elements for all theatrical productions and special events.

Primary Responsibilities

  • Draft technical and working drawings for shows.
  • Draft technical drawings for Special Projects and Capital Projects.
  • Assist Technical Director in coordinating and monitoring load-ins and load-outs; strips and restores.
  • Assist with Designer, Shop and Production Staff communication.
  • Attend technical, dress rehearsals and tech note sessions as needed.
  • Act as resource for crews performing work notes as needed.
  • Help manage communications and timely flow of information.

Qualifications:

  • Extensive knowledge and experience in scenery construction techniques, automation control, stage rigging, lighting and sound.
  • Experience with drafting programs including AutoCAD and Vectorworks.
  • Work as team member and maintain a positive attitude.
  • Detail-oriented with excellent project management and problem solving skills.
  • Strong verbal and written communication skills.
  • Demonstrated regular and reliable attendance and punctuality.
  • Strong working knowledge of Microsoft Office.
  • Able to lift, push or pull objects up to 100 pounds using appropriate tools.

Reports to:

Technical Director.

Salary range

Compensation DOQ. This is a full-time salaried position with benefits.

The 5th Avenue Theatre also provides an array of employee benefits, which includes a comprehensive benefits package, including 100% employer-paid premiums for medical, dental and vision plans.

Work Location:

The primary work location is The 5th Avenue Theatre, located in the Skinner Building at 1308 5th Avenue, in downtown Seattle. Work will also be performed at Theatre warehouses and other locations in the area.

Application Instructions

Interested and qualified candidates should send a cover letter, resume, and 3 references to ATD Search at HumanResources@5thavenue.org

Application deadline is Monday, 8/15/2016.

No phone calls or walk-ins please.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org .

The 5th Avenue Theatre is an Equal Opportunity Employer.

 

5th Avenue Theatre Employment Opportunity

COMPANY MANAGER

The 5th Avenue Theatre has an excellent opportunity for a Company Manager. This is a full-time position for the 2016-2017 theatrical season. 

As the theater saying goes, “The show must go on,” and it is the job of the Company Manager to help fulfill that promise for The 5th Avenue Theatre. The Company Manager helps to assure that the needs of all artistic staff are addressed, including non-theatrical concerns or issues, so that they can focus on their craft and the work of the production. 

Primary Responsibilities

  • Help create an outstanding professional experience for guest artists for main stage, special events, education events, and other 5th Avenue activities, and assist them with day to day and special needs which they may have while working on 5th Avenue projects.
  • Serve as the ambassador to all artists working for The 5th Avenue Theatre and assist them with all their needs so their focus can remain on the show. This may include but is not limited to, helping artists locate and secure medical appointments as well as arranging transportation to and from these appointments.
  • Work with the Production Department to ensure good communications with visiting/local artists and 5th Avenue staff regarding deadlines, schedules, and other details regarding productions and special events.
  • Maintain positive relations with both local and visiting artists.
  • Facilitate coordination of travel and housing for visiting artists for all main stage, special events, education events, and other 5th Avenue activities, and securing and maintaining advantageous relationships with local housing and travel vendors.
  • Create and keep current lists of local resources such as Doctors, Dentists, Restaurants, Massage Therapists, Chiropractors, etc. that artists may need while they are in residence for a show.
  • Prepare cast payroll for Assistant Producer
  • Assist with coordination of Public Relations and Development Department events as they relate with the Production Department.
  • Attend and assist with special events including Spotlight Nights and the Gala, as required.
  • Assist and advise visiting Company Managers on both Pre-Broadway and touring productions
  • Coordinate opening night and preview tickets for creative teams and producers
  • Arrange for opening night tickets and special comps for actors as well as work with Ticketing Staff to help actors arrange house seats and other special ticketing needs.
  • Assist the Production Department in creating budgets for specific projects as needed.

Qualifications:

  • Demonstrated successful experience in this body of work in comparable organizations.
  • Very strong customer service skills. Positive and enthusiastic approaches to both internal and external customers. Skills in assisting and supporting visiting artists and others so they have an outstanding and excellent experience at The 5th Avenue Theatre.
  • Skills in communicating clearly and with tact and discretion, as well as maintaining confidentiality.
  • Ability to discern needs of theater artists and to proactively devise solutions.
  • High attention to detail and the ability to work independently as well as collaboratively.
  • Understanding of the various elements of the theater process – e.g., production, technical and performance.
  • Ability to work the hours and schedule required for this body of work.
  • Excellent written and verbal communication skills.
  • Strong organizational and administrative skills.
  • Ability to remain calm under pressure and stressful situations.
  • Ability to work productively under time constraints and to meet deadlines.
  • High level of computer proficiency with knowledge of Outlook, Word and Excel.
  • Demonstrated good judgment including when issues need to be escalated.
  • Valid WA driver’s license.
  • The finalist will be required to complete a background check.

Reports to:

Assistant Producer

Compensation

Compensation DOQ. This is a full-time salaried/non-exempt position.  The incumbent will be eligible for overtime for hours worked more than 40 in a week.

The 5th Avenue Theatre also provides an array of employee benefits, which includes a comprehensive benefits package, including 100% employer-paid premiums for medical, dental and vision plans.

Schedule

This position is being hired for the 2016-2017 theatrical season.  The start date is August 31, 2016, and the end date is anticipated to be July 7, 2017.

The position will usually work 40 hours per week, however overtime will be required during specified periods of each show.  The incumbent may also be required to respond if urgent needs arise outside of normal working hours.

Work Location:

The primary work location is The 5th Avenue Theatre, located in the Skinner Building at 1308 5th Avenue, in downtown Seattle.  The incumbent will also be required to travel to other cities with 5th Avenue productions for run-outs, co-productions, or mini-tours as needed.

Application Instructions

Interested and qualified candidates should send a cover letter, resume, and 3 references to Company Manager Search at HumanResources@5thavenue.org

Application deadline is Monday, August 15, 2016.

No phone calls or walk-ins please.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theatre is an Equal Opportunity Employer.