Current Openings

5th Avenue Theatre Employment Opportunity                                 

Vice President of Marketing, Communications and Patron Services

The 5th Avenue Theatre has an excellent opportunity for a Vice President of Marketing, Communications and Patron Services.     

The Vice President of Marketing, Communications and Patron Services will bring strong leadership and management skills to The Theatre while demonstrating a history of success in large and/or complex work environments, preferably performing arts or a related field. The Vice President will have demonstrated success in arts/cultural leadership, growing brand-based marketing and strategic sales initiatives, leading a diverse and talented team, and managing and motivating staff in meeting measurable goals in sales and patron development programs. The successful candidate will also have a history of working productively with colleagues as a member of a senior management team in a similarly complex, multifaceted organization.

The Opportunity

The 5th Avenue Theatre is seeking an experienced marketing, sales and communications professional who can lead and inspire a diverse team and create bold new strategies to engage, develop and retain a growing audience.

The Vice President of Marketing, Communications and Patron Services will have the opportunity to work with a highly successful management team and strong and engaged Board to guide an artistically ambitious and financially stable non-profit theatre located in one of the country’s most accomplished and vibrant arts communities. The 5th Avenue Theatre is committed to creating and producing a dynamic balance of classic favorites and innovative new works, and building an appetite for adventurous musical theatre among Northwest audiences.

The 5th Avenue Theatre’s distinguished history, dynamic programming and financial strength leave the organization well positioned for a new era of growth and community engagement.  The Theatre’s leadership seeks a creative, strategic, and savvy marketing and communications manager to undertake the challenge of creating new models to foster long term sustainability, through a diversified blend of patron loyalty programs that capitalize on their audience’s interest in a robust range of options for ticket-buying and ongoing engagement.

The Vice President will lead the Theatre’s marketing, ticketing, sales, communications and front of house teams to further developing and retaining its patrons – including 25,000 subscribers – and will collaborate closely with development staff to devise and implement integrated strategies designed to strengthen all facets of patron loyalty. The marketing and communications team includes 21 regular employees and numerous on-call staff in ticket services, marketing, communications, public relations, graphic design, direct sales and front of house.

Utilizing Tessitura software and dynamic pricing and other strategies, The 5th Avenue Theatre has the goal to create sales and customer service strategies that provide nimble responses to changing market conditions. The Vice President will work to understand and analyze attendance patterns and create strategies to develop and test new ways of reaching new patrons, and explore alternatives to traditional models and tactics of audience development.

Key areas that have been identified for focus by the Vice President include, but are not limited to:

  • Overseeing the plan to attract ticket buyers and donors to the institution, retain their participation, grow their commitment, and increase their lifetime value
  • Supporting The Theatre’s community and school outreach and education programs that help build thriving communities through arts and cultural opportunities
  • Ensuring appropriate return-on-investment for investments of time and financial resources
  • Leading the application and evolution of The 5th Avenue Theatre brand to position it as a leading cultural innovator, regionally and nationally
  • Overseeing strategies that deliver a polished, dynamic look for all 5th Avenue Theatre materials (print and electronic)
  • Providing strategic leadership for all department functions (i.e., marketing, advertising, communications, public relations, sales, front of house, etc.) to provide clear and consistent messaging
  • Serving as a collaborative member of the senior management team and as an active conduit for information and transparency between senior management and functional areas
  • Providing proficient and inspiring management leadership and supervision for the managers and staff in the department.

Essential Functions

  • Plan, supervise, administer and evaluate programs that meet or exceed attendance, customer service and sales/revenue goals
  • Maximize the visibility of The Theatre, consistent with institutional goals and policies and long range objectives
  • Oversee all marketing and communications activities, including but not limited to public relations (press, program books and patron magazine); advertising (print, digital/electronic, broadcast and other media); season subscription and renewal campaigns (all direct sales and telemarketing); audience research and new subscriber activities; and effective use of new and social media in all facets of the operation.
  • Assure The Theatre’s brand is managed to ensure quality, consistency and accuracy in all communications
  • Oversee or commission audience development and market research as needed, and facilitate the development of strategies based on analyses
  • Work collaboratively with the VP of Finance, VP of Philanthropy, the Executive Producer and Artistic Director, the Managing Director, subordinate managers and others in establishing appropriate goals for ticket sales campaigns and other strategies
  • Develop the plan, master calendar and budget for achieving those goals
  • Oversee budgets, trends and results, and create and help implement mid course correction strategies as necessary
  • Work closely with the management team on long range planning and prepare budget information as needed for that process
  • Serve as the primary liaison to the Marketing Committee of the board
  • Report to the board on progress of all sales and communications campaigns
  • Work with the Vice President of Philanthropy in the packaging and solicitation of sponsorships and in-kind support for product lines and campaigns, and to ensure fulfillment of agreed upon donor recognition
  • Oversee negotiations of contracts with outside vendors for provision of sales, marketing, research, design, printing and other services, and ensure competitive pricing and quality of work
  • Assure the hiring, training, management and performance evaluation of all department staff reflects organizational goals and best practices.
  • Serve as part of the senior management team to assist the Executive Producer and Artistic Director in setting and implementing administrative and artistic policies as established by the Board
  • Serve as an active and visible ambassador and spokesperson for the Theatre at Theatre, community and business events to enhance marketing and public relations efforts

Qualifications and Qualities

Qualified candidates will have a baccalaureate degree and a significant history of senior management-level marketing and sales experience in the arts or a related field, and strong knowledge of and commitment to theatre in particular.  Successful candidates will also possess strong leadership skills in the following areas and have proven abilities to:

  • Collaborate on the development of, and fully exploit and integrate brand identity and marketing campaigns to position The 5th Avenue Theatre as a center for artistic innovation on a local and national level
  • Create market demand through a variety of approaches to branding, advertising and communication
  • Forge a strong partnership with artistic leadership – in coordination with finance leadership – to implement initiatives that will ignite and engage a growing audience and sustain a clear connection to management in support of business goals and objectives
  • Create and apply a dynamic and polished look for all 5th Avenue Theatre communication, marketing and advertising
  • Lead, inspire and supervise managers and help them draw the best from employees
  • Formulate strategies that will optimize the use of available resources
  • Manage multiple priorities to ensure all work is completed in a timely and productive manner
  • Develop and manage income and expense budgets, and to meet targeted goals in both areas
  • Communicate effectively and persuasively in oral and written communication
  • Exercise professional discretion and confidentiality
  • Demonstrate detail oriented management, perform in a highly organized manner, and manage multiple projects along with changing deadlines and priorities.
  • Demonstrate outstanding customer service skills, particularly related to business relationships.
  • Demonstrate computer proficiency in the Microsoft suite of business programs.Experience with Tessitura desired.
  • Exercise sound decision making and have good problem-solving skills.
  • Demonstrate analytical decision making, financial acumen, creativity and ability to think outside the box.
  • The position requires regular and reliable attendance and punctuality.Requirements also include the ability to accommodate a demanding and flexible schedule, including evenings, weekends and holidays (corresponding to the theatrical schedule) as well as being able to perform in a fast-paced, dynamic work environment.
  • Strong planning, project-management, and strategic thinking skills.
  • Able to lead and work within a diverse work environment, handle challenging situations/personalities, and set priorities meet deadlines in high stress situations
  • Ability to identify critical issues and work towards results
  • Ability to work collaboratively proactively and professionally throughout the organization and with stakeholders such as vendors, artists, guests and others.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Demonstrated abilities in “people skills,” including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise, tact, and good judgment.
  • Passion for musical theater, flexibility, calm under pressure.
  • The finalist will also be required to satisfactorily pass a background check.

Direct Reports

This position supervises the Director of Marketing and the Director of Sales & Patron Experience. While both of these positions manage their respective teams and functions, the Vice President provides skilled focus on strategic planning and execution, inspiring leadership and management oversight, and policy development and implementation.

Compensation

Compensation will be DOQ and commensurate with the leadership role that this position represents for The Theatre.   .

In addition, The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location

The primary work location is The 5th Avenue Theater, located in the Skinner Building at 1308 5th Avenue, in downtown Seattle. 

Application Instructions

To apply, please email a cover letter that explains your qualifications for the position, along with a chronological resume and salary expectations to:

Email:              HumanResources@5thavenue.org

Or mail to:       The 5th Avenue Theatre, HR Dept.

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

This job will remain open until filled.  No phone calls or walk-ins please.

The 5th Avenue Theater – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theater is an Equal Opportunity Employer.

Updated 01-26-16

 

5th Avenue Theatre Employment Opportunity

Director of Sales & Patron Experience

The 5th Avenue Theatre has an excellent opportunity for a Director of Sales & Patron Experience. This is a full-time position with benefits. 

This is a new position that will develop and support a long-term vision for outstanding customer service, which will drive strategy, services, sales and management practices. If you are sales and customer centric, energized by the position description below, meet or exceed the requirements listed and would enjoy working with others in the world of musical theater, this is the job for you!

Please note: this is a reposting. If you previously applied, you do not need to apply again.

Position Summary:

The Director of Sales & Patron Experience at The 5th Avenue Theatre will exercise leadership in creating, planning and implementing activities to reach sales while enhancing and ensuring that each moment where patrons interact with the theatre is fun, entertaining, fabulous, and a quality experience.  “Patrons” are defined as all ticket buyers, guests, subscribers, donors, and visitors to The 5th Avenue Theatre. Employees and co-workers are also customers of the work of this position. The “experience” includes all audience activities, from the decision to buy a ticket until the curtain goes down and they exit the house - including box office operations, tele-funding and tele-marketing team, front of house operations and amenities, customer service policies and training, personnel, patron communications and audience outreach and engagement - at all levels. 

Essential Functions:

  • Proactively plan, develop, facilitate/implement, and evaluate activities that meet yearly sales goals while providing an outstanding and positive customer experience and that ensure a safe and pleasurable patron environment.
  • Collaborate with other department directors and staff at all levels to investigate, develop and implement best patron experience practices for all patron touch-points including, but not limited to; box office, outgoing and in-coming phone rooms, front of house usher and volunteer teams, marketing, communications, facilities, etc.
  • Work with staff in crafting responses to patron concerns and requests. Identify, research and resolve patron issues, interacting as needed with various personnel to develop effective communications to resolve issues and inquiries. As needed, translate patron concerns into plans to improve patron experiences going forward.
  • Engage in active problem-solving
  • Enhance the development of ongoing and repeat-business relationships with patrons.
  • Work with long-range strategic plans, capital campaigns, and other special initiatives to help assure that the positive patron experience remains a key goal and attribute.
  • Perform other duties as required.

Required Qualifications

  • At least 10 years directly working with the public in sales and customer service leadership, and problem-solving, with direct reports.
  • Able to work independently as well as in a team.
  • Skills to lead, train and motivate others
  • Demonstrated ability to work with the public and use/model conflict resolution skills for exemplary customer service outcomes
  • Strong written and verbal communication skills; excellent interpersonal skills
  • Proficiency in Microsoft Office including Word, Excel, Outlook, PowerPoint
  • The individual in this role must exercise sound decision making and have good problem-solving skills, and also have exemplary attention to detail and ability to manage multiple activities.
  • Strong management and organizational skills, able to lead and inspire employees.
  • Analytical decision making, financial acumen, creativity and ability to think outside the box required.
  • Skills to maintain confidentiality as warranted and to exercise tact and discretion.
  • Motivated, detail oriented and personable individual with excellent follow-up skills.
  • Position requires the ability to accommodate a flexible schedule, including evenings, weekends and holidays (corresponding to the theatrical schedule) as well as being able to perform in a fast-paced, dynamic work environment.
  • Strong planning, project-management, and strategic thinking skills.A sense of humor is a plus.
  • Able to lead and work within a diverse work environment, handle challenging situations/personalities, and set priorities meet deadlines in high stress situations
  • Ability to identify critical issues and work towards results
  • Ability to work collaboratively proactively and professionally throughout the organization and with stakeholders such as vendors and others.
  • Continuous quality improvement and “Lean” efficiency experience desired.
  • The finalist will be required to pass a background check.

Reports To:

Vice President of Marketing, Communications & Patron Services

Direct Reports: 

The Director of Sales & Patron Experience will have direct reports including the Incoming Call Room, Box Office, Subscriptions Manager, Groups/Corporate Sales and Front-of-House.

Compensation:

Salary DOQ.

In addition, The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location:

The primary work location is the The 5th Avenue Theatre, located in the Skinner Building, at 1308 5th Avenue, in downtown Seattle.   

Application Instructions:

To apply, please email the following three items: a cover letter that explains how you meet or exceed the requirements for the position, salary history, and chronological resume, to human.resources@5thavenue.org

The deadline to apply is Monday, February 15, 2016.

You may also mail your application materials to:

The 5th Avenue Theatre

HR Department
1326 - 5th Avenue, Suite 735
Seattle, WA  98101

This job will remain open until filled.  For prompt consideration, please apply immediately. No phone calls or walk-ins please.

The 5th Avenue Theater – A Great Place to Work

The 5th Avenue Theatre is one of the nation's premier incubators for new musical theater. Since 2002, the celebrated company has produced 15 new musicals.  To date, seven have moved on to Broadway premieres, earning a combined 14 Tony Awards, including two for Best Musical (Hairspray and Memphis).  An eighth, First Date, celebrated its Broadway opening August 8, 2013, and a ninth, Disney’s Aladdin, had its Broadway debut in spring of 2014.  The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. In 1980, the non-profit 5th Avenue Theatre began producing and presenting top-quality live musical theater. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, The 5th Avenue Theatre attracts an annual attendance of more than 287,000 and ranks among the nation’s largest and most respected musical theater companies.

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach program which includes: The Adventure Musical Theatre Touring Company, The 5th Avenue Awards Honoring High School Musical Theater, the Rising Star Project, Show Talks with Albert Evans, Curtain Up!, the Student Matinee Program, and Spotlight Nights.

For more information about The 5th Avenue Theatre, its season and its programs, please visit https://www.5thavenue.org/

The 5th Avenue Theater is an Equal Opportunity Employer.

 

5th Avenue Theatre Employment Opportunity - Direct Sales Representatives

The 5th Avenue Theatre has an excellent immediate opportunity for experienced and enthusiastic Direct Sales Representatives as we expand our efforts. This is part-time outbound calling work for our ongoing marketing and fundraising campaigns.  You will be working directly for The Theatre, NOT an outsourced company.  Let your passion for the performing arts and sales shine through!

Position Description

Direct Sales Representatives make outbound calls to support The Theatre’s marketing and fundraising campaigns. Representatives are responsible for generating subscription sales to world-class theatrical productions and soliciting donations to support the 5th Avenue Theatre’s programs and services.

We seek to find candidates who are team players, enthusiastic, articulate and have an interest in the arts. We are looking for Representatives who can work primarily 5 nights a week, Sunday through Thursday.

Essential Functions

  • Make outbound sales calls to former and current patrons of The Theatre.
  • Work a minimum of 20 hours per week.
  • Explain The 5th Avenue Theatre’s donor benefits, specials, and sales offers.
  • Generate donations and sales and deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Contribute to a positive, supportive team environment where all staff members can be successful – AND have fun!

Benefits

After a 90-day review, The 5th Avenue Theatre offers vacation, sick and holiday pay to part-time Direct Sales Representatives working at least 20 hours per week who demonstrate good attendance and a positive attitude.  These benefits are unique to this type of position among other arts organizations. We also offer incentive programs for top producers.  Direct Sales Representatives also receive show tickets and 5th Avenue Theatre event invitations.

Required Qualifications:

  • Experience with outbound calling preferred – but motivation and enthusiasm is most important!
  • Articulate on the phone.
  • A proven sales/fundraising track record particularly in telephone sales.
  • Nimble and comfortable alternating sales approaches.
  • Positive, outgoing, and friendly personality.
  • Able to work in an upbeat and often fast-paced environment.
  • Organizational skills; the ability to multitask, to work independently and to maintain a high level of attention to detail.
  • Ability to pass a background check – PCI (Payment Card Industry) compliance guidelines require us to do background checks.  We will do background checks for finalist applicants.

Schedule

Part-time, evening shifts, Sunday through Thursday, and Friday morning shift.  20 hours per week minimum.

Reports To

Direct Sales Manager

Compensation

Part-time employees receive all of the following: base hourly rate, raises to hourly rate based on sales totals, commission based on sales, weekly bonuses, and perks such as free comp tickets and event invitations.

Work Location

The primary work location is the administrative offices for The 5th Avenue Theatre, located in the Skinner Building at 1326 5th Avenue, in downtown Seattle.

To Apply

Please email a chronological resume, including all relevant phone sales experience, to cbond@5thavenue.org or call us at (206) 436.5799.  No walk-ins please.  These positions will remain open until filled.  Please apply immediately.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theatre is an Equal Opportunity Employer.

 

 
The 5th Avenue Theatre Employment Opportunity
 
Customer Service Associates
Box Office and Phones
On Call Positions Available

The 5th Avenue Theatre has an excellent opportunity for friendly and enthusiastic Customer Service Associates. These are positions in our Customer Service Department (Box Office and inbound Phone Center.)  If you are skilled in customer service and would enjoy working with others in the exciting world of musical theater, this is the job for you!  On call positions are available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary:

The Customer Service Associate assists patrons in person and on the phone, with single-ticket and subscription ticket sales, exchanges, upselling, donation asks, will-call and related services. Employees in this job classification may be assigned to both Box Office window and phone functions, depending on Theatre needs.

We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate and have an interest in the arts.  

This recruitment is for on call staff. On call staff work a variable schedule depending on theatrical show needs and operational requirements; hours are typically evenings and weekends. Depending on Theatre needs, additional hours may be available. Schedules are created several weeks in advance for the whole run of a show.

Essential Functions:

  • Assist patrons on the phone or in-person for single ticket and subscription ticket sales and exchanges.
  • Describe and promote season ticket packages to single ticket inbound buyers.
  • Provide general information to subscribers and patrons.
  • Handle customer issues, or appropriately escalate to other personnel as needed.
  • Accurately count and balance received checks, cash and credit cards at the close of shift.
  • Process and distribute will-call during shows.
  • Support The Theatre’s fundraising efforts with simple donation requests during sales transactions, including explaining The Theatre’s donor benefits, specials, and offers.
  • Deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Provide assistance as needed on various administrative projects.
  • Contribute to a positive, supportive team environment where all staff members can be successful.
  • Perform upselling & cross-selling services.

Required Qualifications:

  • At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
  • Demonstrated success handling cash, checks, and credit cards.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Comfortable answering customer questions and patience to resolve customer service issues.
  • Organizational skills: the ability to multi-task, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
  • Tessitura experience desired.
  • High school diploma (or GED).
  • Ability to stand for long periods of time, up to the duration of a shift (Box Office) and communicate effectively over the telephone for the duration of a shift (Phones.)
  • Ability to pass a background check. PCI (Payment Card Industry) compliance guidelines require us to do background checks. (We will do background checks for applicants at the finalist stage.)

Reports To:

Customer Service Manager – Box Office, and/or Customer Service Manager – Phones.

Compensation:

$11.50 per hour.    

Sick leave benefits are also provided, accrued per Seattle sick leave ordinance.  In addition, employees are eligible for two comp tickets to most shows on opening night. 

Work Location:

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure:

Please send cover letter, chronological resume and references to:

Email:              ticketingjob@5thavenue.org

                        Put in Subject Line:  Application for On Call Position

Or mail to:       The 5th Avenue Theatre

                        Attn: Ticketing Job

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theater is an Equal Opportunity Employer.

 

5th Avenue Theatre Employment Opportunity

Major and Planned Giving Officer

The 5th Avenue Theatre has an excellent opportunity for a Major and Planned Giving Officer. This is a new full-time position with a generous benefits package. 

If you are skilled in development, donor relations/customer service, project management, and would enjoy working with others in the exciting world of musical theater, this is the job for you!  This position is available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary:

The incumbent will manage a portfolio of 100-200 prospects with the ability to give $10,000 or more in annual support or $100,000 or more in capital support and manage the creation of a robust planned giving program.  The M&PGO will be responsible for managing donors in this portfolio to optimum giving—outright or planned and including multi-year commitments.  This will require conceiving and implementing solicitation strategies for new and increased gifts as well as identifying opportunities to connect prospects and donors with the programs and leadership of The 5th.  This will also require marketing the planned giving program and actively identifying and stewarding prospects for planned gifts.  In addition to maintaining his/her own portfolio, the M&PGO will support other gift officers in the identification and solicitation of planned gifts.  S/he and will be responsible for making calls, stewarding donors, and setting and achieving fundraising goals.

Essential Functions:

  • Work collaboratively with Individual Giving team, Prospect Researcher, and Board members to identify, evaluate, cultivate and solicit major gift donors for annual, special project (including capital), and endowment funding.
  • For 2016-17, raise $250,000 in new and increased gifts and build the Center Stage Society (recognizing donors who have included The 5th in their estate plans) to 90 in recognition of the 90th anniversary of the historic 5th Avenue Theatre (September, 2016).
  • Work with the Managing Director and VP of Philanthropy on planning and prospecting for a $10M capital campaign beginning in 2016.
  • Make a minimum 50 donor visits per year to steward donors and close gifts.
  • Work with donor relations officer to develop and execute strategic cultivation plans for major and planned giving prospects including creating opportunities to meet with executive and artistic leadership.
  • Maintain accurate and detailed records of donor communications and strategies for portfolio of major gift prospects and donors including appropriate documentation of all gifts.
  • Implement a planned giving marketing plan to cultivate and steward planned giving donors and prospects resulting in a pipeline of planned giving prospects.
  • Manage planned giving recognition society.
  • Maintain organization’s gift acceptance and counting/reporting policies.
  • Join and attend professional groups and educational sessions as needed; keep abreast of current trends.

Requirements:

  • Demonstrated skills in successfully handling significant levels of responsibility, initiating and managing projects, and working independently while also being a team player.
  • At least 4-6 years of development experience with proven track record in closing gifts and meeting goals.
  • Working knowledge of basic planned-giving vehicles.
  • Proficiency with Microsoft Office (particularly Word and Excel.) Experience with Tessitura or Raiser’s Edge preferred.
  • Demonstrated abilities in “people skills,” including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise, tact, and good judgment.
  • Ability to maintain a professional, personable and positive image as a Theatre “ambassador.”
  • Excellent verbal and written communication skills.
  • Bachelor’s degree required.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor essential!
  • Organizational skills: the ability to multi-task, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
  • Knowledge of the local funding community.
  • Skills to maintain confidentiality as warranted.
  • Ability to identify critical issues and work towards results

Reports To:

Vice President of Philanthropy.

Compensation:

Salary DOQ.

In addition, The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location:

The primary work location is the The 5th Avenue Theatre, located in the Skinner Building, at 1308 5th Avenue, in downtown Seattle.  

Application Instructions:

This recruitment will remain open until filled.  To apply, please apply promptly and submit the following three elements: (1) a cover letter explaining how you meet or exceed the position requirements described in this posting, (2) chronological resume, and (3) salary expectations.  Email to:

HumanResources@5thavenue.org

Put in Subject Line:  Major and Planned Giving Officer

Or mail to:      

The 5th Avenue Theatre

Attn: HR/ Major and Planned Giving Officer

1326 - 5th Avenue, Suite 735

Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theater – A Great Place to Work

The 5th Avenue Theatre is one of the nation's premier incubators for new musical theater. Since 2002, the celebrated company has produced 15 new musicals.  To date, seven have moved on to Broadway premieres, earning a combined 14 Tony Awards, including two for Best Musical (Hairspray and Memphis).  An eighth, First Date, celebrated its Broadway opening August 8, 2013, and a ninth, Disney’s Aladdin, had its Broadway debut in spring of 2014.  The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. In 1980, the non-profit 5th Avenue Theatre began producing and presenting top-quality live musical theater. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, The 5th Avenue Theatre attracts an annual attendance of more than 287,000 and ranks among the nation’s largest and most respected musical theater companies.

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach program which includes: The Adventure Musical Theatre Touring Company, The 5th Avenue Awards Honoring High School Musical Theater, the Rising Star Project, Show Talks with Albert Evans, Curtain Up!, the Student Matinee Program, and Spotlight Nights.

For more information about The 5th Avenue Theatre, its season and its programs, please visit https://www.5thavenue.org/

The 5th Avenue Theater is an Equal Opportunity Employer.

 

5th Avenue Theatre Employment Opportunity       

Individual Giving Officer

The 5th Avenue Theatre has an excellent opportunity for a dynamic, can-do fundraising and development professional. If you are skilled in development, meeting or exceeding ambitious goals, donor relations/customer service, and would enjoy working with others in the exciting world of musical theater, this Individual Giving Officer position is the job for you!  This position is available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary 

The Individual Giving Officer (IGO) is responsible for managing the identification, qualification, cultivation, solicitation and stewardship of prospects and donors who have a gift history of $1,250 and the capacity for giving $10,000 or more.  The IGO will be responsible for managing donors in a portfolio that includes over 300 individuals who give between $1,000-$5,000 annually.  Successful performance will result in growing the portfolio from $500,000 to $750,000 in the first two years with the average gift growing from $1,600 to $2,500 or more.  This will require conceiving and implementing solicitation strategies for new and increased gifts as well as identifying opportunities to connect prospects and donors with the programs and leadership of The 5th.  The IGO will be responsible for achieving ambitious growth goals and participating in other fundraising areas as part of the Development Department team.

We are looking for an experienced candidate who demonstrates outstanding donor relations, customer service, attention to detail; and who is a team player, enthusiastic, articulate and has an interest in the arts. This is a full time salaried position and includes a comprehensive package of benefits.

Essential Functions

  • Identify, qualify, cultivate and solicit prospects and donors for annual gifts of $2,500 and higher.
  • Build a pipeline of prospects who have capacity to make major gifts of $100,000 or more including annual and special project support.
  • Develop and execute cultivation plans for major gift prospects. This requires creativity in identifying opportunities to connect donor interests with institutional priorities.
  • Prepare solicitation proposals.
  • Identify and qualify new major gift prospects
  • Work with Development Department colleagues, volunteers and others to identify and rate new prospects.
  • Maintain accurate, up-to-date tracking of all major gift prospects and donors and appropriate documentation of all gifts.
  • Recruit, train and manage fundraising volunteers, as needed.
  • Manage related special projects as assigned.
  • Attend and assist with development-related events including the annual fundraising gala.
  • Contribute to a positive, supportive team environment where all staff members can be successful.

Requirements

  • Bachelor’s degree required.
  • At least 3-5 years development experience with demonstrated success in meeting or exceeding goals and targets
  • Excellent communication skills, both written and verbal, including the ability to articulate a case for support of The 5th
  • Demonstrated abilities in “people skills,” including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise, tact, and good judgment. 
  • Demonstrated passion for the arts and, ideally, musical theater
  • Adherence to the highest ethical standards including safeguarding confidential information and trusted relationships
  • Detail oriented with strong organizational skills including ability to multi-task, meet deadlines, and function effectively independently as well as in a team environment.
  • Experience with Raiser’s Edge or Tessitura preferred.
  • Must be proficient with Microsoft Word, Outlook and Excel.
  • Outgoing up-beat personality; a sense of humor a plus!
  • Ability to initiate and enjoy direct communication with donors and potential donors;
  • Highly motivated and energetic, ability to show initiative and work independently.
  • Regular and reliable attendance.

Other Requirement:

The candidate must be able to pass a background check. We will do the background check for the applicant at the finalist stage.

Reports To:

This position reports to the Circles Manager in the Development Department.

Compensation:

Salary is DOQ.

In addition, The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure

This recruitment will remain open until filled.  To apply, please send a cover letter, chronological resume and salary requirements to:

Email:              HumanResources@5thavenue.org

                        Put in Subject Line:  Individual Giving Officer

Or mail to:      The 5th Avenue Theatre

                        Attn: HR/Individual Giving Officer Position

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre, a non-profit 2100 seat theater organization, is one of the nation’s premier incubators for new musical theater. Since 2001, The 5th has premiered 16 new works, nine of which have subsequently opened on Broadway. They include Disney’s Aladdin; First Date; A Christmas Story, The Musical; Scandalous; Shrek; Catch Me If You Can; The Wedding Singer; and Best Musical Tony Award-winners, Hairspray and Memphis. The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. In 1980, The 5th Avenue Theatre began producing and presenting top-quality live musical theater. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, The 5th Avenue Theatre attracts an annual attendance of more than 300,000 and ranks among the nation’s largest and most respected musical theater companies.

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach program that serves more than 74,000 each year through programs including The Adventure Musical Theatre Touring Company, The 5th Avenue Awards Honoring High School Musical Theater and the Rising Star Project. For adults, The 5th offers free-to-the-public events such as the popular Spotlight Night series, and pre-performance Show Talks with Albert Evans.

For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org

The 5th Avenue Theater is an Equal Opportunity Employer.