Current Openings

5th Avenue Theatre Employment Opportunity        

Individual Giving Officer

The 5th Avenue Theatre has an excellent opportunity for a dynamic, can-do fundraising and development professional. If you are skilled in development, meeting or exceeding ambitious goals, donor relations/customer service, and would enjoy working with others in the exciting world of musical theater, this Individual Giving Officer position is the job for you!  This position is available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary 

The Individual Giving Officer (IGO) is responsible for managing the identification, qualification, cultivation, solicitation and stewardship of Circles prospects and donors ($1,250+). The IGO will be responsible for building and managing a portfolio of 150 donors and prospects who give or have the capacity to give $1,250+ annually.  Successful performance will result in growing the portfolio and the average gift amount.  This will require conceiving and implementing solicitation strategies for new and increased gifts as well as identifying opportunities to connect prospects and donors with the programs and leadership of The 5th.  The IGO will be responsible for achieving ambitious growth goals and participating in other fundraising areas as part of the Development Department team.

We are looking for an experienced candidate who demonstrates outstanding donor relations, customer service, attention to detail; and who is a team player, enthusiastic, articulate and has an interest in the arts. This is a full time salaried position and includes a comprehensive package of benefits.

This position requires frequent night and weekend hours, including attending designated 5th Avenue Theatre shows, events and activities.

Essential Functions

  • Build and manage a portfolio of 150 prospects and donors who give, or have the capacity to give, $1,250+ annually.
  • Make 10-15 visits/month to identify, qualify, cultivate and solicit prospects and donors for annual gifts of $1,250 and higher.
  • Develop and execute cultivation plans for Circles prospects. This requires creativity in identifying opportunities to connect donor interests with institutional priorities.
  • Prepare solicitation proposals. Work with Development Department colleagues, volunteers and others to identify and rate new prospects.
  • Maintain accurate, up-to-date tracking of all Circles prospects and donors and appropriate documentation of all gifts.
  • Manage related special projects as assigned.
  • Attend and assist with development-related events including the annual fundraising gala.
  • Contribute to a positive, supportive team environment where all staff members can be successful.

Requirements

  • Bachelor’s degree required.
  • At least 3-5 years development experience with demonstrated success in meeting or exceeding goals and targets
  • Excellent communication skills, both written and verbal, including the ability to articulate a case for support of The 5th .
  • Demonstrated abilities in “people skills,” including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise, tact, and good judgment.
  • Demonstrated passion for the arts and, ideally, musical theater
  • Adherence to the highest ethical standards including safeguarding confidential information and trusted relationships
  • Detail oriented with strong organizational skills including ability to multi-task, meet deadlines, and function effectively independently as well as in a team environment.
  • Experience with Raiser’s Edge or Tessitura preferred.
  • Must be proficient with Microsoft Word, Outlook and Excel.
  • Outgoing up-beat personality; a sense of humor a plus!
  • Ability to initiate and enjoy direct communication with donors and potential donors;
  • Highly motivated and energetic, ability to show initiative and work independently.
  • Regular and reliable attendance.

­Additional Requirement:

  • The candidate must be able to pass a background check. We will do the background checks for applicants at the finalist stage.

Reports To:

This position reports to the Assistant Director of Major Gifts in the Development Department.

Compensation:

Salary is DOQ.  In addition, The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure

This recruitment will remain open until filled.  To apply, please send a cover letter, chronological resume and salary requirements to:

Email:              HumanResources@5thavenue.org

                        Put in Subject Line:  Individual Giving Officer

Or mail to:       The 5th Avenue Theatre

                        Attn: Human Resources

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – Where Great Musicals Are Born

Show after show, season after season, The 5th Avenue Theatre wows audiences with original Broadway-caliber musicals that win raving fans, ovations, and awards.

We celebrate the great American musical in all its forms. We bring new life and insight to beloved classics. We create tomorrow's must-see musicals, including contemporary musicals that go on to become Tony-award-winning Broadway productions. And because we're a nonprofit theater company with a nationally acclaimed program to develop new musicals, we have the artistic freedom to be an incubator for original productions that expand the repertoire.

As the largest performing arts employer in the Pacific Northwest, we're proud to contribute to the cultural and economic vitality of our hometown. In our commitment to make great musicals accessible to all, we bring diverse audiences to our landmark theater and we take the magic of "The 5th to communities across the state. Our theater family is united by something larger than ourselves: to spread the joy of musicals and see the love for them catch fire in the hearts and imaginations of today's audiences. And tomorrow's.

For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org

The 5th Avenue Theatre is an Equal Opportunity Employer.

 

 
The 5th Avenue Theatre Employment Opportunity
 
Guest Services Associates
Box Office and Phones
On Call Positions Available

The 5th Avenue Theatre has an excellent opportunity for friendly and enthusiastic Guest Service Associates. These are positions in our Guest Service Department (Box Office and inbound Phone Center.)  If you are skilled in customer service and would enjoy working with others in the exciting world of musical theater, this is the job for you!  On call positions are available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary:

The Guest Service Associate assists patrons in person and on the phone, with single-ticket and subscription ticket sales, exchanges, upselling, donation asks, will-call and related services. Employees in this job classification may be assigned to both Box Office window and phone functions, depending on Theatre needs.

We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate and have an interest in the arts.  

This recruitment is for on call staff. On call staff work a variable schedule depending on theatrical show needs and operational requirements; hours are typically evenings and weekends. Depending on Theatre needs, additional hours may be available. Schedules are created several weeks in advance for the whole run of a show.

Essential Functions:

  • Assist patrons on the phone or in-person for single ticket and subscription ticket sales and exchanges.
  • Describe and promote season ticket packages to single ticket inbound buyers.
  • Provide general information to subscribers and patrons.
  • Handle customer issues, or appropriately escalate to other personnel as needed.
  • Accurately count and balance received checks, cash and credit cards at the close of shift.
  • Process and distribute will-call during shows.
  • Support The Theatre’s fundraising efforts with simple donation requests during sales transactions, including explaining The Theatre’s donor benefits, specials, and offers.
  • Deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Provide assistance as needed on various administrative projects.
  • Contribute to a positive, supportive team environment where all staff members can be successful.
  • Perform upselling & cross-selling services.

Required Qualifications:

  • At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
  • Demonstrated success handling cash, checks, and credit cards.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Comfortable answering customer questions and patience to resolve customer service issues.
  • Organizational skills: the ability to multi-task, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
  • Tessitura experience desired.
  • High school diploma (or GED).
  • Ability to stand for long periods of time, up to the duration of a shift (Box Office) and communicate effectively over the telephone for the duration of a shift (Phones.)
  • Ability to take a background check. PCI (Payment Card Industry) compliance guidelines require us to do background checks. (We will do background checks for applicants at the finalist stage.)

Reports To:

Ticketing Manager  & Assistant Ticketing Manager.

Compensation:

$15.00 per hour.    

Sick leave benefits are also provided, accrued per Seattle sick leave ordinance.  In addition, employees are eligible for two comp tickets to most shows on opening night. 

Work Location:

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure:

Please send cover letter, chronological resume and references to:

Email:              ticketingjob@5thavenue.org

                        Put in Subject Line:  Application for On Call Position

Or mail to:       The 5th Avenue Theatre

                        Attn: Ticketing Job

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

Show after show, season after season, The 5th Avenue Theatre wows audiences with original Broadway-caliber musicals that win raving fans, ovations, and awards.

We celebrate the great American musical in all its forms. We bring new life and insight to beloved classics. We create tomorrow's must-see musicals, including contemporary musicals that go on to become Tony-award-winning Broadway productions. And because we're a nonprofit theater company with a nationally acclaimed program to develop new musicals, we have the artistic freedom to be an incubator for original productions that expand the repertoire.

As the largest performing arts employer in the Pacific Northwest, we're proud to contribute to the cultural and economic vitality of our hometown. In our commitment to make great musicals accessible to all, we bring diverse audiences to our landmark theater and we take the magic of "The 5th to communities across the state. Our theater family is united by something larger than ourselves: to spread the joy of musicals and see the love for them catch fire in the hearts and imaginations of today's audiences. And tomorrow's.

For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org

The 5th Avenue Theatre is an Equal Opportunity Employer.