Current Openings

The 5th Avenue Theatre Employment Opportunity

Controller

The 5th Avenue Theatre has an excellent opportunity for a Controller. This is a key finance leadership position at The 5th Avenue Theatre.  If you are highly skilled and experienced in this field and would enjoy working with others in the exciting world of musical theater, this is the job for you!  This is a full time exempt position with an excellent benefits package, so interested applicants should apply promptly according to the directions below.

Position Summary:

The Controller oversees all accounting and related financial reporting systems, ensuring accuracy and compliance with GAAP and regulatory requirements. The incumbent is responsible for managing the daily operations of the Accounting Department including supervision of staff who perform reporting, analysis, AP, payroll, and cash receipt functions.  The incumbent is also responsible for helping to lead the annual budget process and for protecting the organization’s assets by establishing, monitoring, and enforcing internal controls.  The incumbent regularly performs a wide variety of complex accounting duties requiring initiative and independent judgment.

Essential Functions Include:

  • Perform monthly closing of the general ledger.
  • Create monthly and year-end financial reports.
  • Provide leadership in the annual budgeting process.
  • Manage daily cash transactions and prepare monthly cash flow statement.
  • Responsible for external reporting including tax returns.
  • Complete monthly reconciliation of bank accounts.
  • Monitor internal control functions and propose/implement new controls as necessary.
  • Monitor and confirm the organization’s financial condition by conducting audits.
  • Lead and coordinate preparation for year-end close and preparation of annual audit documents.
  • Review and monitor internal and external show contracts.
  • Complete annual surveys and grant financial applications.
  • Complete annual insurance coverage renewal.
  • Prepare quarterly and annual B&O, Excise and Gambling tax returns.
  • Supervise accounting staff, developing team members to optimize the effectiveness of the team and to reach individual and organizational goals.
  • Develop and recommend improvements in accounting policies and procedures.
  • Foster an environment of continuous improvement, establishing financial and administrative systems to support the organization’s operations.
  • Communicate effectively with staff throughout the organization, leading the department to promote a positive, supportive and customer oriented environment.

Requirements:

  • Bachelors of Arts in accounting or business required; CPA, CMA or MBA strongly preferred.
  • At least eight years’ experience in accounting required.
  • At least three years’ supervisory experience required.
  • Thorough working knowledge of non-profit GAAP accounting required.
  • Advanced knowledge of accounting principles, and proficiency with accounting software.
  • Detail oriented, highly organized, with a demonstrated ability to manage multiple schedules and changing deadlines and priorities.
  • Strong communication skills (written and verbal.)
  • Ability to work independently and collaboratively.
  • Excellent organizational and accuracy skills.
  • Proficiency with accounting software (MIP preferred), advanced proficiency with Excel, and at least intermediate skills in other Microsoft Office programs (Word, Outlook, PowerPoint.)
  • Demonstrated ethics and integrity. Skills in exercising good independent judgment and demonstrable analytical abilities.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Demonstrated skills in supervision and management, including providing praise and critical feedback, performing performance evaluations, and providing mentoring and training.
  • Demonstrated abilities in “people skills,” including building trust and rapport in business relationships with diverse individuals, and demonstrating listening skills, poise, and tact.
  • Flexibility, able to be calm under pressure; interest in the arts/musical theater desired.
  • Demonstrated regular and reliable attendance and punctuality.
  • The finalist will be required to complete a background check prior to hire.

Reports To:

This position reports to the VP of Finance.

Benefits and Compensation:

Salary is DOQ.  This is a full-time salaried position with benefits.

The 5th Avenue Theatre provides an array of employee benefits, which includes a comprehensive and attractive benefits package, including 100% employer-paid premiums for medical, dental and vision plans. The 5th Avenue Theatre values its employees by providing comprehensive, high-quality benefits, and strives to provide access to industry-leading health care coverage.

Work Location

The work location is the administrative offices for The 5th Avenue Theater, 1326 - 5th Avenue, Suite 735, Seattle, Washington.

Application procedures:

To apply, please email a cover letter that explains your qualifications for the position, along with a chronological resume, to HumanResources@5thavenue.org

Or mail your application to:

The 5th Avenue Theatre, HR Dept.

1308 - 5th Avenue

Seattle, WA  98101

This job will remain open until filled. Please apply promptly. 

The 5th Avenue Theater – A Great Place to Work

Show after show, season after season, The 5th Avenue Theatre wows audiences with original Broadway-caliber musicals that win raving fans, ovations, and awards.

We celebrate the great American musical in all its forms. We bring new life and insight to beloved classics. We create tomorrow's must-see musicals, including contemporary musicals that go on to become Tony-award-winning Broadway productions. And because we're a nonprofit theater company with a nationally acclaimed program to develop new musicals, we have the artistic freedom to be an incubator for original productions that expand the repertoire.

As the largest performing arts employer in the Pacific Northwest, we're proud to contribute to the cultural and economic vitality of our hometown. In our commitment to make great musicals accessible to all, we bring diverse audiences to our landmark theater and we take the magic of "The 5th to communities across the state. Our theater family is united by something larger than ourselves: to spread the joy of musicals and see the love for them catch fire in the hearts and imaginations of today's audiences. And tomorrow's.

The 5th Avenue Theater is an Equal Opportunity Employer.

 

 
The 5th Avenue Theatre Employment Opportunity
 
Guest Service Associates
Box Office and Phones
On Call Positions Available

The 5th Avenue Theatre has an excellent opportunity for friendly and enthusiastic Guest Service Associates. These are positions in our Guest Service Department (Box Office and inbound Phone Center.)  If you are skilled in customer service and would enjoy working with others in the exciting world of musical theater, this is the job for you!  On call positions are available for immediate hiring, so interested applicants should apply promptly according to the directions below.

Position Summary:

The Guest Service Associate assists patrons in person and on the phone, with single-ticket and subscription ticket sales, exchanges, upselling, donation asks, will-call and related services. Employees in this job classification may be assigned to both Box Office window and phone functions, depending on Theatre needs.

We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate and have an interest in the arts.  

This recruitment is for on call staff. On call staff work a variable schedule depending on theatrical show needs and operational requirements; hours are typically evenings and weekends. Depending on Theatre needs, additional hours may be available. Schedules are created several weeks in advance for the whole run of a show.

Essential Functions:

  • Assist patrons on the phone or in-person for single ticket and subscription ticket sales and exchanges.
  • Describe and promote season ticket packages to single ticket inbound buyers.
  • Provide general information to subscribers and patrons.
  • Handle customer issues, or appropriately escalate to other personnel as needed.
  • Accurately count and balance received checks, cash and credit cards at the close of shift.
  • Process and distribute will-call during shows.
  • Support The Theatre’s fundraising efforts with simple donation requests during sales transactions, including explaining The Theatre’s donor benefits, specials, and offers.
  • Deliver outstanding customer service.
  • Answer patron questions promptly, accurately, respectfully, and thoroughly.
  • Provide assistance as needed on various administrative projects.
  • Contribute to a positive, supportive team environment where all staff members can be successful.
  • Perform upselling & cross-selling services.

Required Qualifications:

  • At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
  • Demonstrated success handling cash, checks, and credit cards.
  • Positive, articulate, outgoing, and friendly personality; a sense of humor a plus!
  • Able to work in an upbeat and often fast-paced environment.
  • Comfortable answering customer questions and patience to resolve customer service issues.
  • Organizational skills: the ability to multi-task, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
  • Tessitura experience desired.
  • High school diploma (or GED).
  • Ability to stand for long periods of time, up to the duration of a shift (Box Office) and communicate effectively over the telephone for the duration of a shift (Phones.)
  • Ability to take a background check. PCI (Payment Card Industry) compliance guidelines require us to do background checks. (We will do background checks for applicants at the finalist stage.)

Reports To:

Ticketing Manager  & Assistant Ticketing Manager.

Compensation:

$15.00 per hour.    

Sick leave benefits are also provided, accrued per Seattle sick leave ordinance.  In addition, employees are eligible for two comp tickets to most shows on opening night. 

Work Location:

The work location is The 5th Avenue Theatre, 1308 5th Avenue, in downtown Seattle.

Application Procedure:

Please send cover letter, chronological resume and references to:

Email:              ticketingjob@5thavenue.org

                        Put in Subject Line:  Application for On Call Position

Or mail to:       The 5th Avenue Theatre

                        Attn: Ticketing Job

                        1326 - 5th Avenue, Suite 735

                        Seattle, WA  98101

Please, no walk-ins or phone calls.

The 5th Avenue Theatre – A Great Place to Work

The 5th Avenue Theatre is acclaimed as one of the nation’s leading musical theater companies and is especially renowned for its production and development of new works.  Since 2002, the Seattle-based company has produced 17 new musicals. To date, nine (including the sensational hit Disney’s Aladdin) have moved on to Broadway premieres, earning a combined 15 Tony Awards, including two for Best Musical (Hairspray and Memphis). The 5th Avenue Theatre is also known for its world class, critically acclaimed productions of musicals chosen from both the contemporary canon and the Golden Age of Broadway. 

Unique in its Chinese-inspired design, this exquisite theater opened in 1926 as a venue for vaudeville and film. Today, under the leadership of Executive Producer and Artistic Director David Armstrong, Managing Director Bernadine C. Griffin and Producing Artistic Director Bill Berry, this non-profit theater company attracts an annual attendance of more than 300,000, including over 25,000 subscribers – one of the largest theater subscriptions in North America. 

In addition to its main stage productions, The 5th Avenue Theatre is also committed to encouraging the next generation of theatergoers through its extensive educational outreach programs.  For more information about The 5th Avenue Theatre, its season and its programs, please visit www.5thavenue.org.

The 5th Avenue Theater is an Equal Opportunity Employer.