Frequently Asked Questions
What is the minimum number of tickets our group can purchase?
To be eligible for a group discount, you must purchase 10 or more tickets to a single performance. Occasionally some shows do require a minimum order of 15 tickets to receive the group discount. Please confirm the minimum with our Group Sales Manager for the show/s that you are interested in.
What are the group discounts?
Discounts are based on a group’s size, but generally you can expect to save between 10 and 30% when you bring a group to The 5th.
When can we buy group tickets?
Groups can purchase their tickets in advance of the general public, so buy your tickets early to guarantee the best pricing and seating. Groups can now make reservations for any of our future shows.
Will our group get to sit together?
Yes, your group may sit together. When placing your order, please let us know if you would prefer having your seats grouped together or if you would prefer the individual, best-available seats. Remember – the earlier you buy your tickets, the more likely you are to have great seats grouped together.
How do we pay for the tickets?
Payment can be made by check (one check per group, please) or with a credit/debit card. A deposit for 10 tickets or 50% of the total order (whichever is greater) is due at the time of the order. Final payment for group orders is due 4 weeks prior to the show. If a show is nearing sold-out status and you have not yet made your payment, we will contact you to complete your purchase or release your seats.
What if we want to change our order?
You are welcome to subtract tickets from your order prior to final payment as long as your group meets the minimum. You may continue to add more tickets to your order up to a week before the show, subject to availability.
If the number of tickets ordered falls below the minimum required for a specific discount level, a pricing adjustment will be made. Once payment has been received, all sales are final. No refunds or exchanges are permitted.
Are there any additional fees?
There is a small fee. But you are saving substantially over individual ticket fees, which add to your benefit of being a group.
When do we receive our tickets?
Once we have received your payment in full, we mail you the tickets. If you prefer, the group leader may pick up your tickets at The 5th Avenue Theatre Box Office.
To reserve your group tickets, contact Group Sales Manager:
Group Sales Office Hours:
Monday – Friday 9:00am to 5:30pm (Pacific Standard Time)
Closed weekends and most holidays.